Receptionist Port Augusta

Northeast Auto Group; Port Augusta; On-site; AUD 45,000 - 55,000; Full time

Job summary

Northeast Auto Group's Toyota dealership in Port Augusta is seeking a friendly Receptionist to be the first point of contact for customers and visitors. You will create a welcoming, professional experience from the moment people walk in or call the dealership, working closely with Sales, Service and other teams to ensure outstanding service.

Ideal candidates will have reception or customer service experience, strong communication skills, and a positive, team-focused attitude.

Qualifications

• Reception, administration or customer service experience essential.
• Friendly, approachable and customer-focused personality.
• Excellent telephone manner and communication skills.
• Strong written and verbal communication skills.
• Ability to multitask and prioritise competing demands.
• Excellent attention to detail and organisational skills.
• Strong computer skills, including Microsoft Office.
• Current driver's licence required.
• Interest in automotive industry and enthusiasm for Toyota brand.
• Team-focused mindset and willingness to support others.

Responsibilities

• Be the first point of contact for customers and visitors entering the dealership.
• Manage a busy phone switchboard and respond to customer enquiries professionally.
• Welcome customers and provide a warm, friendly and professional experience.
• Direct customers to the appropriate Sales, Service or dealership team member.
• Maintain a professional and welcoming reception area and meeting rooms.
• Assist with general administrative and office duties.
• Accurately record and manage customer information and interactions.
• Support the Sales and Service teams with day-to-day administration.
• Assist with customer appointments and enquiries.
• Work as part of the wider dealership team to deliver a seamless customer experience.

Skills

Customer service

Organised

Multitasking

Attention to detail

Microsoft Office

Excellent communication

Team player

Professional demeanor

Current driverA license

Tools

Microsoft Office

Job description

Our Toyota dealership in Port Augusta is looking for a friendly, organised and customer-focused Receptionist to be the first point of contact for our customers and visitors.

This is an important front-of-house role where you’ll help create a welcoming and professional experience from the moment customers walk through the doors or contact the dealership by phone. You’ll work closely with our Sales, Service and wider dealership teams to ensure every customer receives friendly and efficient service.

Key Responsibilities

• Be the first point of contact for customers and visitors entering the dealership
• Manage a busy phone switchboard and respond to customer enquiries professionally
• Welcome customers and provide a warm, friendly and professional experience
• Direct customers to the appropriate Sales, Service or dealership team member
• Maintain a professional and welcoming reception area and meeting rooms
• Assist with general administrative and office duties
• Accurately record and manage customer information and interactions
• Support the Sales and Service teams with day-to-day administration
• Assist with customer appointments and enquiries
• Work as part of the wider dealership team to deliver a seamless customer experience

About You

We’re looking for someone who genuinely enjoys working with people and takes pride in delivering excellent customer service. You’ll be confident communicating with customers, well organised and able to manage a busy reception while maintaining a friendly and professional approach.

You Will Bring

• Previous reception, administration or customer service experience (essential)
• A friendly, approachable and customer-focused personality
• Excellent telephone manner and communication skills
• Strong written and verbal communication skills
• Ability to multitask and prioritise competing demands
• Excellent attention to detail and organisational skills
• Strong computer skills, including Microsoft Office, with the ability to quickly learn new systems
• A professional and reliable approach
• A current driver's licence (essential)
• An interest in the automotive industry and enthusiasm for the Toyota brand
• A strong team-focused mindset and willingness to support others

Why Join Us?

This is a fantastic opportunity to join a well-established Toyota dealership in Port Augusta and become an important part of the customer experience. If you enjoy meeting people, staying busy and being part of a team, we’d love to hear from you.

About Us

Established in 1978, the Northeast Auto Group is a national award-winning automotive retail and service organisation employing 600 people in South Australia, Victoria, Queensland, New South Wales and Northern Territory.

We deliver a complete customer experience through multiple business units to provide the highest quality of service and innovative solutions. Our group of companies include Light and Heavy vehicle dealerships, an Engineering and Manufacturing division, Agricultural and Construction Equipment Solutions partnering with renowned and reputable OEM brands across the nation.

We are a high-performance business. Our success is built on hard work and skilfulness. We employ the best, and we invest in our people to make sure their knowledge is second-to-none. We go the extra mile, and we will always deliver.

Ready to make the move

• Please note that as part of the recruitment process you may be requested to undergo various pre-employment checks, such as a Right to Work in Australia Check, National Criminal Police Check or a Pre-Employment Medical and random drug and alcohol testing throughout employment.

Northeast Auto Group is an Equal Opportunity Employer and welcomes applications from a diverse range of backgrounds to apply for our positions.

Northeast Auto Group is committed to creating an inclusive work environment for all employees.

Respectfully, no agencies please.