Receptionist

Autoleague; City Of Swan; On-site; AUD 40,000 - 50,000; Full time

Benefits offered by this job

Career development

On-the-job training

EAP counselling

Paid parental leave

Employee Rewards Program

Job summary

Midland Toyota in Midland, Western Australia is seeking a dedicated Receptionist to join our team. You will greet customers, answer calls, and support staff with essential administrative tasks in a fast-paced dealership setting.

The role requires excellent communication, organisational and computer skills, with strong attention to detail and a friendly, professional demeanour. Experience in a dealership receptionist role is preferred, and on-the-job training is provided.

Qualifications

• Excellent customer service and computer skills to assist staff and managers.
• Excellent communication, organisation and interpersonal skills to deal with customers and stakeholders.
• Attention to detail in recording guest information and service requests.

Responsibilities

• Greet each customer personally in a friendly and welcoming manner.
• Answer all phone enquiries and operate a busy switchboard.
• Handle customer enquiries and concerns with professionalism and tact.
• Assist with a variety of administration tasks in a prompt, accurate and professional manner.
• Perform clerical duties such as scanning, filing, photocopying and ad hoc tasks.

Skills

Customer service

Communication

Organisation

Interpersonal skills

Attention to detail

Tools

Microsoft Office

Job description

• Opportunities for Career Progression
• Close to Midland central shops

Midland Toyota, a leading automotive dealership in the heart of Midland, is seeking a dedicated and enthusiastic Receptionist to join our team.

If you have a passion for delivering outstanding service and enjoy working in a fast-paced environment, we want to hear from you!

Role

To be considered, you will have fantastic customer service and computer skills to assist the relevant staff and managers. You will also have excellent communication, organisation, and interpersonal skills to deal with our customers and stakeholders as well as demonstrating attention to detail.

Responsibilities

• Greet each customer personally in a friendly and welcoming manner
• Answer all phone enquiries and operate a busy switchboard
• Handle customer enquiries and concerns with professionalism and tact
• Assist with a variety of administration tasks in a prompt, accurate and professional manner
• Perform clerical duties as required, scanning, filing, photocopying and ad hoc tasks as deemed necessary by management

You

• Excellent interpersonal and communication skills, with a friendly and approachable demeanour.
• Strong organisational and multitasking abilities, with the capability to handle multiple guest enquiries simultaneously.
• Proficiency in using computer systems, including appointment management software and basic Microsoft Office applications.
• Attention to detail and accuracy in recording guest information and service requests.
• Ability to remain calm and composed under pressure and handle difficult situations with professionalism.
• A genuine passion for delivering exceptional guest service and a commitment to guest satisfaction.
• Experience in a Dealership Receptionist role is preferred

Why join Midland Toyota

Midland Toyota offers a vibrant and inclusive work environment where employees are valued and encouraged to grow both personally and professionally.

We can offer you:

• Opportunities for career development
• On the job training program provided
• Access to confidential EAP counselling sessions
• Receive paid parental leave
• Employee Rewards Program
• Work in one of the largest automotive groups in Australia!

Please note: Autoleague is an Equal Opportunity Employer that embraces and values equality, cultural diversity, and inclusion.

All shortlisted applicants will be required to undertake a pre-employment check including police and medical checks.