Receptionist (Part-time)

JLL; City of Melbourne; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Great employee discounts off fitness,

18 weeks paid maternity leave

Private Health Insurance Discounts

Active Social Club

Employee assistant program

Novated Lease for EV cars

Paid time off for volunteer work

Career Opportunities with Australias

Premium offices

Job summary

JLL in Melbourne is seeking a Corporate Receptionist to be the welcoming face of our premium corporate environment. You will manage visitor registration, badge access, and phone inquiries while coordinating meeting room logistics and catering.

You will conduct daily space inspections, manage pantry and stationery, and support facilities operations with professionalism, warmth, and confidentiality in a fast-paced setting.

Qualifications

• Proven experience in a receptionist, front-of-house, or customer service role within a corporate or professional services environment with exceptional interpersonal and communication skills
• Strong organizational abilities and attention to detail with the capacity to manage multiple priorities simultaneously in a fast-paced, dynamic setting
• Proficiency with Microsoft Office Suite and comfort learning facility management systems, visitor registration platforms and service request ticketing tools
• Professional presentation and proactive problem-solving mindset with the ability to anticipate needs, take initiative and resolve issues independently while maintaining confidentiality
• Experience with building management platforms, audiovisual equipment troubleshooting, vendor management and workplace health and safety practices (preferred)

Responsibilities

• Serve as the first point of contact for visitors, clients, employees and vendors, maintaining a professional and welcoming presence while managing visitor registration, badge access and phone inquiries
• Coordinate meeting room bookings, setup and logistics including catering arrangements and audiovisual equipment, ensuring seamless experiences for all users
• Conduct daily inspections of reception and client-facing areas, manage pantry and stationery supplies, and ensure all spaces meet our high standards of presentation and functionality
• Oversee courier services, mail distribution, and facilities management including service requests via building management platforms, defect tracking and coordination with building security and vendors
• Respond promptly to service requests and operational issues, support the Senior Facilities Coordinator with administrative duties, and consistently deliver client-focused service that meets all KPIs and standards

Skills

Reception experience

Customer service

Microsoft Office

Facilities systems

Problem solving

Tools

Facility management platforms

Visitor registration platforms

Service request ticketing tools

AV equipment troubleshooting

Job description

JLL empowers you to shape a brighter way .

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Shaping the future of real estate for a better world

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

What this opportunity involves:

As a Corporate Receptionist at JLL, you'll be the welcoming face of our organization, creating exceptional first impressions and fostering positive client experiences in a premium corporate environment. You'll serve as the vital first point of contact for visitors, clients, employees, and vendors, ensuring every interaction reflects our commitment to excellence and hospitality. In this dynamic role, you'll manage front-of-house operations with professionalism and warmth, coordinating everything from visitor registration and meeting room logistics to facilities support and vendor management. At JLL, we are collectively shaping a brighter way for our clients, ourselves and our fellow employees, and as a Corporate Receptionist, you'll play an essential part in bringing this vision to life every day. You'll proactively anticipate needs, resolve operational challenges, and maintain impeccable standards across reception and client-facing spaces. What sets JLL apart is our culture of collaboration, locally and across the globe, and you'll experience this firsthand as you work alongside facilities teams, building management, and colleagues to deliver seamless service that makes a meaningful difference.

An overview of the role:

• Serve as the first point of contact for visitors, clients, employees and vendors, maintaining a professional and welcoming presence while managing visitor registration, badge access and phone inquiries
• Coordinate meeting room bookings, setup and logistics including catering arrangements and audiovisual equipment, ensuring seamless experiences for all users
• Conduct daily inspections of reception and client-facing areas, manage pantry and stationery supplies, and ensure all spaces meet our high standards of presentation and functionality
• Oversee courier services, mail distribution, and facilities management including service requests via building management platforms, defect tracking and coordination with building security and vendors
• Respond promptly to service requests and operational issues, support the Senior Facilities Coordinator with administrative duties, and consistently deliver client-focused service that meets all KPIs and standards

Sounds like you? This is what we are looking for:

• Proven experience in a receptionist, front-of-house, or customer service role within a corporate or professional services environment with exceptional interpersonal and communication skills
• Strong organizational abilities and attention to detail with the capacity to manage multiple priorities simultaneously in a fast-paced, dynamic setting
• Proficiency with Microsoft Office Suite and comfort learning facility management systems, visitor registration platforms and service request ticketing tools
• Professional presentation and proactive problem-solving mindset with the ability to anticipate needs, take initiative and resolve issues independently while maintaining confidentiality
• Experience with building management platforms, audiovisual equipment troubleshooting, vendor management and workplace health and safety practices (preferred)

Benefits:

• Great employee discounts off fitness, wellbeing & other renowned brands
• 18 weeks paid maternity leave
• Private Health Insurance Discounts
• Active Social Club
• Employee assistant program
• Novated Lease for EV cars
• Paid time off for volunteer work
• Career Opportunities with Australia's #1 Commercial Real Estate firm
• Premium offices

What you can expect from us:

You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.

As an organisation, we don't just accept that we are a place