Receptionist (Part-time)

Jones Lang LaSalle Incorporated; City of Melbourne; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Employee discounts

Maternity leave 18 weeks

Private health insurance discounts

Active social club

Employee assistance program

EV novated lease

Volunteer time off

Career opportunities

Premium offices

Job summary

Jones Lang LaSalle (JLL) is seeking a Corporate Receptionist to be the welcoming face of our premium Melbourne offices. You will manage visitor registrations, greet clients and employees, handle phone inquiries and coordinate front‑of‑house operations to ensure a seamless, professional experience.

You will oversee meeting room scheduling, catering and AV setup, while conducting routine space inspections and maintaining supplies.

Qualifications

• Proven experience in a receptionist, front‑of‑house, or customer service role within a corporate or professional services environment with exceptional interpersonal and communication skills
• Strong organizational abilities and attention to detail with the capacity to manage multiple priorities simultaneously in a fast-paced, dynamic setting
• Proficiency with Microsoft Office Suite and comfort learning facility management systems, visitor registration platforms and service request ticketing tools
• Professional presentation and proactive problem‑solving mindset with the ability to anticipate needs, take initiative and resolve issues independently while maintaining confidentiality
• Experience with building management platforms, audiovisual equipment troubleshooting, vendor management and workplace health and safety practices (preferred)

Responsibilities

• Serve as the first point of contact for visitors, clients, employees and vendors, maintaining a professional and welcoming presence while managing visitor registration, badge access and phone inquiries
• Coordinate meeting room bookings, setup and logistics including catering arrangements and audiovisual equipment, ensuring seamless experiences for all users
• Conduct daily inspections of reception and client-facing areas, manage pantry and stationery supplies, and ensure all spaces meet our high standards of presentation and functionality
• Oversee courier services, mail distribution, and facilities management including service requests via building management platforms, defect tracking and coordination with building security and vendors
• Respond promptly to service requests and operational issues, support the Senior Facilities Coordinator with administrative duties, and consistently deliver client-focused service that meets all KPIs and standards

Skills

Reception

Customer service

Organizational skills

Microsoft Office

Facilities management

Education

N/A

Tools

Visitor registration systems

AV equipment

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Shaping the future of real estate for a better world At JLL, we see a Brighter Wayforward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working. We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way. JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

What this opportunity involves: As a Corporate Receptionist at JLL, you'll be the welcoming face of our organization, creating exceptional first impressions and fostering positive client experiences in a premium corporate environment. You'll serve as the vital first point of contact for visitors, clients, employees, & vendors, ensuring every interaction reflects our commitment to excellence and hospitality. In this dynamic role, you'll manage front-of-house operations with professionalism and warmth, coordinating everything from visitor registration and meeting room logistics to facilities support and vendor management. At JLL, we are collectively shaping a brighter way for our clients, ourselves and our fellow employees, and as a Corporate Receptionist, you'll play an essential part in bringing this vision to life every day.

You’ll proactively anticipate needs, resolve operational challenges, and maintain impeccable standards across reception and client-facing spaces. What sets JLL apart is our culture of collaboration, locally and across the globe, and you'll experience this firsthand as you work alongside facilities teams, building management, and colleagues to deliver seamless service that makes a meaningful difference.

An overview of the role:

• Serve as the first point of contact for visitors, clients, employees and vendors, maintaining a professional and welcoming presence while managing visitor registration, badge access and phone inquiries
• Coordinate meeting room bookings, setup and logistics including catering arrangements and audiovisual equipment, ensuring seamless experiences for all users
• Conduct daily inspections of reception and client-facing areas, manage pantry and stationery supplies, and ensure all spaces meet our high standards of presentation and functionality
• Oversee courier services, mail distribution, and facilities management including service requests via building management platforms, defect tracking and coordination with building security and vendors
• Respond promptly to service requests and operational issues, support the Senior Facilities Coordinator with administrative duties, and consistently deliver client-focused service that meets all KPIs and standards

Sounds like you? This is what we are looking for:

• Proven experience in a receptionist, front-of-house, or customer service role within a corporate or professional services environment with exceptional interpersonal and communication skills
• Strong organizational abilities and attention to detail with the capacity to manage multiple priorities simultaneously in a fast-paced, dynamic setting
• Proficiency with Microsoft Office Suite and comfort learning facility management systems, visitor registration platforms and service request ticketing tools
• Professional presentation and proactive problem-solving mindset with the ability to anticipate needs, take initiative and resolve issues independently while maintaining confidentiality
• Experience with building management platforms, audiovisual equipment troubleshooting, vendor management and workplace health and safety practices (preferred)

Benefits:

• Great employee discounts off fitness, wellbeing & other renowned brands
• 18 weeks paid maternity leave
• Private Health Insurance Discounts
• Active Social Club
• Employee assistant program
• Novated Lease for EV cars
• Paid time off for volunteer work
• Career Opportunities with Australia's #1 Commercial Real Estate firm
• Premium offices

What you can expect from us:

You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings.

JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies.

We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation.

At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM.