Receptionist - Imaging

People First Healthcare; Melbourne; On-site; AUD 60,000 - 70,000; Full time

Job summary

InOne Healthcare (InOne Imaging) in Deer Park, Victoria, is seeking a dedicated Receptionist – Imaging. This role is to deliver exceptional patient care and a seamless front‑of‑house experience within a supportive imaging team.

Key duties include scheduling imaging appointments, processing referrals, welcoming patients, handling inquiries, providing procedure prep instructions, supporting billing (Medicare and private payments), and liaising with radiologists to ensure smooth workflow while

Qualifications

• Experience as receptionist/admin within radiology is preferred.
• Excellent communication and interpersonal skills.
• Ability to prioritize tasks effectively.
• Understanding of healthcare compliance, NDIS, or aged care (desirable).

Responsibilities

• Coordinate and schedule imaging appointments.
• Process imaging referrals and maintain patient records.
• Welcome patients and manage check-in/check-out.
• Respond to enquiries via phone, email, and in person.
• Provide clear preparation instructions for imaging procedures.
• Support billing processes, including Medicare and private payments.
• Liaise with radiologists, clinicians, and internal teams to ensure smooth workflow.
• Maintain compliance with healthcare regulations and privacy standards.

Skills

Patient care

Customer service

Communication

Interpersonal skills

Task prioritization

Healthcare compliance

Job description

Deer Park, Victoria 3023, Australia A$60,000 - A$70,000

Full-time Permanent Mid-level

Posted 16 Sep 2026

Description

Full time / Part-time role

About the role

InOne Healthcare (InOne Imaging) is seeking a dedicated and compassionate Receptionist – Imaging. This role is ideal for someone who is passionate about delivering exceptional patient care and providing a seamless front-of-house experience within a supportive and growing healthcare team.

You will be the first point of contact for patients and play a key role in ensuring smooth clinic operations across our imaging services.

Key Responsibilities

• Coordinate and schedule imaging appointments in line with clinical requirements
• Process imaging referrals and maintain accurate, confidential patient records
• Welcome patients and manage check-in and check-out processes efficiently
• Respond to enquiries via phone, email, and in person with professionalism
• Provide clear preparation instructions for imaging procedures
• Support billing processes, including Medicare and private payments
• Liaise with radiologists, clinicians, and internal teams to ensure smooth workflow
• Maintain compliance with healthcare regulations, privacy standards, and clinic procedures

About You

• Passion for providing high-quality patient care and customer service
• Previous experience as a receptionist / admin within the radiology industry
• Excellent communication and interpersonal skills
• Prioritizing tasks effectively
• Understanding of healthcare compliance, NDIS, or aged care (desirable)

Requirements:

• Full working rights in Australia
• National Police Check (or willingness to obtain)
• Working With Children Check (or willingness to obtain)
• NDIS Worker Screening Check (or willingness to obtain)

Why Join Us?

• Supportive, inclusive, and collaborative team environment
• Opportunity to contribute to meaningful, patient-focused work
• Ongoing training and professional development
• Career growth within a growing organization

If you are a motivated and professional administrator looking to make a difference in a healthcare setting,

Apply today and be part of making a difference with InOne Healthcare.