Receptionist Geelong Breast Clinic

Lake Imaging Pty Ltd; Geelong; Vor Ort; AUD 30.000 - 39.000; Teilzeit

Benefits dieser Stelle

Full Uniform Provided

Career Development

Parental Leave

Employee Benefits (discounts)

Zusammenfassung

Lake Imaging Pty Ltd in Geelong is seeking a part-time Medical Receptionist for our Geelong Breast Clinic. You will be the face of the clinic, delivering high-standard service to patients, referrers and the community, while maintaining efficient appointment flow.

You will handle calls, scheduling, referrals and patient preparation information, supported by a comprehensive training program and an inclusive team culture. This role suits someone with strong people skills and a proactive attitude.

Qualifikationen

• Customer-facing experience preferred.
• Willingness to learn medical imaging terminology.
• Excellent computer and keyboard skills required.

Aufgaben

• Answer calls from patients and referrers.
• Schedule appointments using the Visage RIS system.
• Maximise efficiency by managing appointments.
• Process referrals from multi-disciplinary teams.
• Inform patients about preparation, costs and requirements.

Kenntnisse

Customer focus

Time management

Tech savvy

Problem solving

Empathy

Tools

Visage RIS

Jobbeschreibung

Lake Imaging, founded in 2002, has become the largest radiology provider in central and western Victoria with more than 19 clinics providing a wide range of diagnostic imaging services to the St John of God private hospitals, community-based clinics and speciality centres in Melbourne, Ballarat, Geelong, and Warrnambool.

About The Role

Working as part of a team and being the face of our organisation, we are seeking a part time Medical Receptionist to work at our Geelong Breast Clinic and be the face of our organisation, as you deliver on the highest standards of services to our patients, referrers and community.

What You'll Be Doing

• Answering Calls: Be the friendly, professional voice that patients and referrers hear.
• Scheduling: Use our state-of-the-art RIS system - Visage
• Maximising Efficiency: Keep things running smoothly by managing appointments.
• Referrals: Action patient referrals from multi-disciplinary teams
• Prepping Patients: Clear communication to patients informing them of preparation, costing estimates and other requirements.

Why You'll Love It Here

• Strong Team Culture: Join a supportive team that values teamwork, community, and inclusivity.
• Work-Life Balance: Enjoy living and working on the beautiful Geelong coast.
• Comprehensive Training: Benefit from our state-of-the-art training program designed to equip you with the skills and knowledge to excel.
• Expert Team: Learn from an experienced team willing to share their knowledge.
• Full Uniform Provided: Look professional with our provided uniforms.
• Recognition Programs: Enjoy staff recognition programs and awards.
• Corporate Benefits: Take advantage of being part of Integral Diagnostics, a leading Australasian radiology provider.
• Fitness Passport: Access over 1000+ fitness locations nationwide.
• Employee Benefits: Such as paid parental leave, assistance programs, discounts to 100's of retailers, travel and on healthcare for you & your family.
• Career Development: Explore fantastic opportunities to further your career with Lake Imaging.

What You Bring

• Customer Focus: Experience in a customer-facing role is a plus!
• Willingness to Learn: Ready to dive into medical imaging terminology.
• Tech Savvy: Advanced computer and keyboard skills are a must.
• Service Excellence: Deliver exceptional customer service every time.
• People Skills: Show care, compassion, and empathy to our patients.
• Problem-Solving: Optimise appointment slots with your analytical skills.
• Time Management: Stay organized and meet team KPI's.
• Positive Attitude: A "can-do" attitude that builds rapport with patients, staff, and professionals easily.

Please note: Police check will be required for successful applicants.

Integral Diagnostics (IDX Group) supports a multicultural and diversity workplace. We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply.

Building a healthier world, by delivering the best health outcomes one patient at a time.