Receptionist Geelong Breast Clinic

Integral Diagnostics; Geelong; Vor Ort; AUD 30.000 - 41.000; Teilzeit

Zusammenfassung

Lake Imaging in Geelong is seeking a part-time Medical Receptionist for the Geelong Breast Clinic. Serve as the welcoming face of the clinic, handle inquiries, and support patients and referrers with professional service.

You will schedule appointments using Visage RIS, manage referrals, and provide clear information on preparations and costs. A supportive team environment and opportunities for training are offered.

Qualifikationen

• Experience in a customer-facing role is a plus.
• Ability to learn medical imaging terminology quickly.
• Proficient computer and keyboard skills.
• Committed to delivering service excellence to patients and referrers.
• Strong empathy and people skills in a busy clinic setting.
• Excellent organisation and ability to optimise appointments.
• Positive attitude and teamwork mindset.

Aufgaben

• Answering calls in a friendly, professional manner.
• Scheduling using Visage RIS system to manage appointments.
• Maximise efficiency and keep clinic operations running smoothly.
• Process patient referrals from multi-disciplinary teams.
• Prepare patients with clear information on preparation and costs.

Kenntnisse

Customer service

Willingness to learn

Tech savvy

Time management

Communication skills

Jobbeschreibung

Lake Imaging, founded in 2002, has become the largest radiology provider in central and western Victoria with more than 19 clinics providing a wide range of diagnostic imaging services to the St John of God private hospitals, community-based clinics and speciality centres in Melbourne, Ballarat, Geelong, and Warrnambool.

About the Role:

Working as part of a team and being the face of our organisation, we are seeking a part time Medical Receptionist to work at our Geelong Breast Clinic and be the face of our organisation, as you deliver on the highest standards of services to our patients, referrers and community.

What You'll Be Doing

• Answering Calls: Be the friendly, professional voice that patients and referrers hear.
• Scheduling: Use our state-of-the-art RIS system - Visage
• Maximising Efficiency: Keep things running smoothly by managing appointments.
• Referrals: Action patient referrals from multi-disciplinary teams
• Prepping Patients: Clear communication to patients informing them of preparation, costing estimates and other requirements.

Why You'll Love It Here

• Strong Team Culture: Join a supportive team that values teamwork, community, and inclusivity.
• Work-Life Balance: Enjoy living and working on the beautiful Geelong coast.
• Comprehensive Training: Benefit from our state-of-the-art training program designed to equip you with the skills and knowledge to excel.
• Expert Team: Learn from an experienced team willing to share their knowledge.
• Full Uniform Provided: Look professional with our provided uniforms.
• Recognition Programs: Enjoy staff recognition programs and awards.
• Corporate Benefits: Take advantage of being part of Integral Diagnostics, a leading Australasian radiology provider.
• Fitness Passport: Access over 1000+ fitness locations nationwide.
• Employee Benefits: Such as paid parental leave, assistance programs, discounts to 100's of retailers, travel and on healthcare for you & your family.
• Career Development: Explore fantastic opportunities to further your career with Lake Imaging.

What You Bring

• Customer Focus: Experience in a customer-facing role is a plus!
• Willingness to Learn: Ready to dive into medical imaging terminology.
• Tech Savvy: Advanced computer and keyboard skills are a must.
• Service Excellence: Deliver exceptional customer service every time.
• People Skills: Show care, compassion, and empathy to our patients.
• Problem-Solving: Optimise appointment slots with your analytical skills.
• Time Management: Stay organized and meet team KPI's.
• Positive Attitude: A "can-do" attitude that builds rapport with patients, staff, and professionals easily.

Integral Diagnostics (IDX Group) supports a multicultural and diversity workplace. We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply.

Building a healthier world, by delivering the best health outcomes one patient at a time.