Receptionist Geelong Breast Clinic

SCR South Coast Radiology; Geelong; Vor Ort; AUD 30.000 - 41.000; Teilzeit

Benefits dieser Stelle

Comprehensive training

Uniform provided

Fitness passport

Employee benefits

Zusammenfassung

Lake Imaging Geelong Breast Clinic is seeking a part-time Medical Receptionist to be the face of our clinic, delivering outstanding patient service and supporting referrers and the community.

In this role you will answer calls, schedule appointments using Visage RIS, manage referrals from multidisciplinary teams, and clearly communicate appointment preparations and costs to patients. You will thrive in a collaborative, patient-centred environment.

Qualifikationen

• Experience in a customer-facing role is a plus
• Willingness to learn medical imaging terminology
• Advanced computer and keyboard skills required
• Commitment to delivering exceptional customer service
• Demonstrated empathy and strong communication
• Ability to optimise appointment slots and manage schedules

Aufgaben

• Answer calls with a friendly, professional voice
• Schedule appointments using Visage RIS
• Maximise efficiency by managing appointments
• Process referrals from multi-disciplinary teams
• Explain preparation, costs and other requirements to patients

Kenntnisse

Customer facing

Willingness to learn

Tech savvy

Service excellence

People skills

Problem solving

Time management

Positive attitude

Tools

Visage RIS

Jobbeschreibung

Lake Imaging, founded in 2002, has become the largest radiology provider in central and western Victoria with more than 19 clinics providing a wide range of diagnostic imaging services to the St John of God private hospitals, community-based clinics and speciality centres in Melbourne, Ballarat, Geelong, and Warrnambool.

About the Role:

Working as part of a team and being the face of our organisation, we are seeking a part time Medical Receptionist to work at our Geelong Breast Clinic and be the face of our organisation, as you deliver on the highest standards of services to our patients, referrers and community.

What You'll Be Doing

• Answering Calls: Be the friendly, professional voice that patients and referrers hear.
• Scheduling: Use our state-of-the-art RIS system - Visage
• Maximising Efficiency: Keep things running smoothly by managing appointments.
• Referrals: Action patient referrals from multi-disciplinary teams
• Prepping Patients: Clear communication to patients informing them of preparation, costing estimates and other requirements.

Why You'll Love It Here

• Strong Team Culture: Join a supportive team that values teamwork, community, and inclusivity.
• Work-Life Balance: Enjoy living and working on the beautiful Geelong coast.
• Comprehensive Training: Benefit from our state-of-the-art training program designed to equip you with the skills and knowledge to excel.
• Expert Team: Learn from an experienced team willing to share their knowledge.
• Full Uniform Provided: Look professional with our provided uniforms.
• Recognition Programs: Enjoy staff recognition programs and awards.
• Corporate Benefits: Take advantage of being part of Integral Diagnostics, a leading Australasian radiology provider.
• Fitness Passport: Access over 1000+ fitness locations nationwide.
• Employee Benefits: Such as paid parental leave, assistance programs, discounts to 100's of retailers, travel and on healthcare for you & your family.
• Career Development: Explore fantastic opportunities to further your career with Lake Imaging.

What You Bring

• Customer Focus: Experience in a customer-facing role is a plus!
• Willingness to Learn: Ready to dive into medical imaging terminology.
• Tech Savvy: Advanced computer and keyboard skills are a must.
• Service Excellence: Deliver exceptional customer service every time.
• People Skills: Show care, compassion, and empathy to our patients.
• Problem-Solving: Optimise appointment slots with your analytical skills.
• Time Management: Stay organized and meet team KPI's.
• Positive Attitude: A "can-do" attitude that builds rapport with patients, staff, and professionals easily.

Integral Diagnostics (IDX Group) supports a multicultural and diversity workplace. We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply.

Building a healthier world, by delivering the best health outcomes one patient at a time.