Receptionist - Director of First Impressions

seek.com.au; Sydney; On-site; AUD 50,000 - 65,000; Full time

Job summary

Seek.com.au in Sydney seeks a Director of First Impressions to manage the front desk with confidence and polish while supporting our digital presence.

You’ll help implement automation and AI across the office and collaborate with our software engineer to streamline workflows.

This dynamic, visible role offers mentoring, a modern office near Wynyard, and an opportunity to shape client service and innovation.

Qualifications

• Outstanding verbal and written communication skills, native or near-native English.
• Tech-savvy and comfortable with digital tools.
• Experience in front-of-house, admin or customer-facing roles.
• Organised, dependable and self-motivated.

Responsibilities

• Welcome clients and visitors warmly, in person and on the phone.
• Manage front-of-house admin, appointment scheduling and meeting prep.
• Take ownership of the firm’s social media presence (Instagram, LinkedIn, etc.).
• Collaborate with our in-house software engineer on automating internal workflows.
• Maintain a professional and highly organised reception area.

Skills

Verbal communication

Written communication

Tech-savvy

Front desk experience

Social media experience

Organised

Self-motivated

Tools

Social media tools

Job description

Receptionist - Director of First Impressions

Receptionist - Director of First Impressions

Be the face of the firm — and the force behind smarter, more connected workflows.

We’re seeking a Director of First Impressions to join our professional services firm in the heart of Sydney. This is a receptionist role with a difference: you'll not only manage the front desk with confidence and polish, but also help lead our digital presence and support the implementation of automation and AI across the office.

This is a rare opportunity for someone with excellent communication skills, a flair for organisation, and a genuine interest in innovation to step into a dynamic, visible and future-facing position.

• Welcome clients and visitors warmly, both in person and over the phone
• Manage front-of-house administration, appointment scheduling and meeting prep
• Take ownership of the firm’s social media presence (Instagram, LinkedIn, etc.)
• Collaborate with our in-house software engineer on automating internal workflows
• Maintain a professional and highly organised reception area

About You

• Outstanding verbal and written communication skills — near-native or native-level English fluency is essential
• Tech-savvy
• Friendly, polished and confident in representing a professional firm
• Organised, dependable and self-motivated
• Experience in front desk, admin or customer-facing roles
• Social media content or marketing experience a plus

What We Offer

• A modern, well-located office near Wynyard Station
• Collaborative team and mentoring from senior professionals
• A unique hybrid role bridging client service, creativity, and innovation
• Opportunity to be part of an early-stage AI transformation journey in a professional setting
• Regular working hours in a vibrant, office-based culture