Receptionist

Partale; Sydney; On-site; AUD 50,000 - 60,000; Full time

Job summary

Watson Webb, a Sydney CBD law firm, is seeking a highly organised receptionist to support our office operations and administrative functions. Core hours are 8:30am to 5:30pm, and you will be the first point of contact for clients and visitors.

You will coordinate meeting rooms, manage mail and supplies, maintain shared spaces, and provide general administrative support to ensure the smooth day-to-day operation of reception and the office.

Qualifications

• Previous experience in reception, customer service, administration or office support.
• Strong organisational skills and ability to manage multiple tasks.
• Strong verbal and written communication skills.
• Confident learning new systems and technologies; able to maintain confidentiality.

Responsibilities

• Serve as the first point of contact for clients and visitors, managing reception calls, greeting guests, and delivering a professional and welcoming experience.
• Coordinate meeting rooms and boardroom bookings, including room setup, catering arrangements, and resolving scheduling conflicts.
• Manage incoming and outgoing mail, scanning and distributing correspondence, maintaining records, and attending to post office requirements as needed.
• Oversee office supplies and amenities, including ordering and restocking groceries, stationery, and other general office requirements.
• Maintain shared office spaces, including the kitchen and coffee facilities, ensuring a clean, organised, and well-presented workplace environment.
• Provide general administrative support to the business, liaising with management, assisting with ad hoc tasks, and ensuring the smooth day-to-day operation of reception and office functions.

Skills

Organisational skills

Verbal communication

Written communication

Confidentiality

Multitasking

Customer service

Job description

About Us

Watson Webb is an innovative and high-performing law firm based in Sydney's CBD. Our mission is to provide our clients with breadth and depth of knowledge and commercial experience to solve even the most complex legal issues.

Our firm has a truly unique culture, and we are committed to providing our team members with the ability to work in an environment that is mutually beneficial for you, our clients, and our firm.

About the role

We are seeking a highly organised and enthusiastic receptionist to support our office operations and administrative functions. In this role, you’ll be instrumental in managing the day-to-day operations of the office, ensuring seamless administrative flow, and creating a professional and welcoming first impression of the business. Core hours will be from 8.30am to 5:30pm.

Responsibilities

• Serve as the first point of contact for clients and visitors, managing reception calls, greeting guests, and delivering a professional and welcoming experience.
• Coordinate meeting rooms and boardroom bookings, including room setup, catering arrangements, and resolving scheduling conflicts.
• Manage incoming and outgoing mail, scanning and distributing correspondence, maintaining records, and attending to post office requirements as needed.
• Oversee office supplies and amenities, including ordering and restocking groceries, stationery, and other general office requirements.
• Maintain shared office spaces, including the kitchen and coffee facilities, ensuring a clean, organised, and well-presented workplace environment.
• Provide general administrative support to the business, liaising with management, assisting with ad hoc tasks, and ensuring the smooth day-to-day operation of reception and office functions.

Your Experience

• Previous experience in a reception, customer service, administration, or office support role.
• Strong organisational skills with demonstrated ability to manage multiple tasks and priorities in a professional environment.
• Strong verbal and written communication skills, with confidence handling phone calls and client enquiries.
• Confident learning new systems and technologies.
• Proven ability to maintain confidentiality and exercise discretion when handling sensitive information.

What will set you apart?

• A warm, friendly, positive, and professional approach, with a genuine passion for delivering exceptional client service.
• Confidence working independently and managing a reception desk with minimal supervision.
• A proactive attitude and willingness to assist with a broad range of administrative and office support tasks.