Receptionist Dental – South West Rocks Dental

South West Rocks Family Dental Surgery; South West Rocks; On-site; AUD 40,000 - 52,000; Part time

Benefits offered by this job

Comprehensive training and ongoing 2nd

Friendly, supportive team with clear,

Modern, well-equipped practice

Job summary

South West Rocks Family Dental Surgery is seeking a Receptionist to join our team 4 days per week. The role emphasizes delivering an excellent patient experience and being the first point of contact for patients in person and by phone.

You will handle appointment scheduling, patient flow, accounts and recall systems, while supporting and guiding the front‑of‑house team. Training is provided and you will work with Dr David and Juanita Keir to improve practice systems.

Qualifications

• Excellent verbal and written communication skills.
• A friendly, calm and professional manner.
• Strong organisational skills and attention to detail.
• A genuine commitment to patient care and customer service.
• The ability to lead and support a small team, or a willingness to grow into this.
• Dental or healthcare reception experience is highly regarded but not essential. Full training is provided.

Responsibilities

• Being the first point of contact for patients, in person and by phone
• Managing appointment scheduling, patient flow, accounts and recall systems
• Supporting and guiding the front-of-house team
• Working with the practice owners, Dr David and Juanita Keir, and our Leadership Team to maintain and improve practice systems

Skills

Communication

Team leadership

Organisational skills

Customer service

Job description

South West Rocks Family Dental Surgery – South West Rocks NSW

South West Rocks Dental is seeking a Receptionist to join our team 4 days per week. This role suits someone with strong communication skills who takes pride in delivering an excellent patient experience.

Our front desk sets the standard for how patients experience our practice. In this role, you’ll help keep the practice running smoothly, support and guide the front-of-house team, and help us provide every patient with professional, considered care.

About the role

Receptionist – South West Rocks Dental

South West Rocks Dental is seeking a Receptionist to join our team 4 days per week. This role suits someone with strong communication skills who takes pride in delivering an excellent patient experience.

Our front desk sets the standard for how patients experience our practice. In this role, you’ll help keep the practice running smoothly, support and guide the front-of-house team, and help us provide every patient with professional, considered care.

• Being the first point of contact for patients, in person and by phone

• Managing appointment scheduling, patient flow, accounts and recall systems

• Supporting and guiding the front-of-house team

• Working with the practice owners, Dr David and Juanita Keir, and our Leadership Team to maintain and improve practice systems

About you

• Excellent verbal and written communication skills

• A friendly, calm and professional manner

• Strong organisational skills and attention to detail

• A genuine commitment to patient care and customer service

• The ability to lead and support a small team, or a willingness to grow into this

• Dental or healthcare reception experience is highly regarded but not essential. Full training is provided.

What we offer

• 4 days per week, with no weekends or after-hours work

• Comprehensive training and ongoing support

• A friendly, supportive team with clear systems and expectations

• A modern, well-equipped practice offering comprehensive dentistry

• Opportunities to grow your skills and responsibilities over time

About us

South West Rocks Dental is a locally owned practice. Our purpose is to help patients make the best oral health decisions for them. Our work is guided by four values: Integrity, Connection, Patient-Centred Care and Impact.