Lead Receptionist (with Dental Assisting) – South West Rocks Dental

South West Rocks Family Dental Surgery; South West Rocks; Vor Ort; AUD 60.000 - 80.000; Vollzeit

Benefits dieser Stelle

Comprehensive training

4 days per week

Supportive team with clear systems

No weekends

Zusammenfassung

South West Rocks Family Dental Surgery in NSW is seeking an experienced Lead Receptionist to lead our front-of-house team and support our clinical staff.

This 4-day-per-week role focuses on patient-first service, managing appointments, and providing chairside dental assistance when needed. Training is provided to cover dental assisting duties.

Qualifikationen

• Previous team leadership or supervisory experience is highly regarded
• Excellent verbal and written communication skills
• Strong organisational skills and attention to detail
• A genuine commitment to patient care and customer service
• Willingness to learn and perform dental assisting duties (training provided)

Aufgaben

• Leading, training and supporting the front-of-house team
• Managing appointment scheduling, patient flow, accounts and recall systems
• Being the first point of contact for patients, in person and by phone
• Providing chairside dental assistance and sterilisation support as required
• Working with the practice owners and Leadership Team to maintain and improve practice systems

Kenntnisse

Team leadership

Communication

Organisational skills

Patient service

Dental assisting

Jobbeschreibung

Lead Receptionist (with Dental Assisting) - South West Rocks Dental

South West Rocks Family Dental Surgery - South West Rocks NSW

South West Rocks Dental is seeking an experienced, people-focused Lead Receptionist to lead our front-of-house team and support our clinical team.

South West Rocks Dental is seeking a Lead Receptionist to join our team for 4 days per week. This role suits someone with strong communication skills and leadership experience, who takes pride in delivering an excellent patient experience.

Our front desk sets the standard for how patients experience our practice. As Lead Receptionist, you will lead the front-of-house team, keep the practice running smoothly and help us provide every patient with professional, considered care.

About the role

• Leading, training and supporting the front-of-house team

• Managing appointment scheduling, patient flow, accounts and recall systems

• Being the first point of contact for patients, in person and by phone

• Providing chairside dental assistance and sterilisation support as required

• Working with the practice owners, Dr David and Juanita Keir, and our Leadership Team (from our Wauchope Practice) to maintain and improve practice systems

About you

• Previous team leadership or supervisory experience is highly regarded

• Excellent verbal and written communication skills

• Strong organisational skills and attention to detail

• A genuine commitment to patient care and customer service

• Willingness to learn and perform dental assisting duties (training provided)

• Dental reception or dental assisting experience is highly regarded but not essential

What we offer

• 4 days per week, with no weekends or after-hours work

• Comprehensive training, including dental assisting

• A supportive team with clear systems and expectations

• Modern, well-equipped practice offering comprehensive dentistry

About us

South West Rocks Dental is a locally owned practice. Our purpose is to help patients make the best oral health decisions for them. Our work is guided by four values: Integrity, Connection, Patient-Centred Care and Impact.