Dental Receptionist – Patient Care & Customer Service

Daintree Family Dental Clinic; Wodonga; In loco; AUD 50.000 - 65.000; Tempo pieno

Vantaggi offerti da questo lavoro

9-day fortnight

Staff dental benefits

Family dental discounts

Training provided

Career progression

Descrizione del lavoro

Daintree Family Dental Clinic in West Wodonga is seeking a friendly, confident dental receptionist to join the reception team. You will handle phones, bookings and patient follow-ups, and contribute to patient care coordination.

We welcome candidates from sales, customer service, retail, hospitality or medical reception. Dental experience is a bonus, but the right attitude and people skills matter most; training is provided.

Competenze

• Great people skills and the right attitude matter more than dental experience.
• Experience in sales, customer service, retail, hospitality or medical reception is welcome but not required.
• Dental experience is a bonus but not essential; training provided.

Mansioni

• Answer phones and manage appointments.
• Follow up with patients and book their next appointment.
• Coordinate patient care and stay on track with dental care plans.
• Take initiative and ensure tasks are completed reliably.

Conoscenze

People skills

Customer service

Communication

Sales experience

Descrizione del lavoro

Dental Receptionist – Patient Care & Customer Service

Dental Receptionist – Patient Care & Customer Service

West Wodonga | Full-Time or Part-Time | Training Provided

Love talking to people? Enjoy making things happen?

We're looking for a friendly, confident and proactive person to join our reception team at Daintree Family Dental.

You might be an experienced dental receptionist or someone from sales, customer service, retail, hospitality or medical reception looking for a fresh opportunity.

Dental experience is a bonus, but great people skills and the right attitude matter more.

What makes this role different?

We're looking for someone who enjoys more than just answering phones and managing appointments.

Someone who:

• Loves building relationships and connecting with people


• Confidently picks up the phone to follow up with patients


• Enjoys helping patients book their next appointment and stay on track with their dental care


• Takes initiative rather than waiting to be asked


• Is organised, reliable and follows things through


• Enjoys working towards goals and seeing results

If you enjoy a good conversation and get satisfaction from turning a friendly follow-up into a booked appointment, you'll fit right in.

Why join Daintree?

• Friendly, supportive team in a modern, growing dental practice


• Full-time or part-time opportunities


• Potential 9-day fortnight, depending on roster


• Up to $1,000 annually in staff dental benefits, subject to eligibility and length of service


• Family dental discounts


• Training provided – dental experience not essential


• Career opportunities in patient coordination, treatment coordination and senior reception

We'd love to hear from you!

We're not looking for a perfect resume. We're looking for someone who's confident, dependable, enjoys speaking with people and takes pride in getting things done.