Dental Front Desk Specialist (4 Days/Week)

South West Rocks Family Dental Surgery; South West Rocks; Vor Ort; AUD 40.000 - 52.000; Teilzeit

Benefits dieser Stelle

Comprehensive training and ongoing 2nd

Friendly, supportive team with clear,

Modern, well-equipped practice

Zusammenfassung

South West Rocks Family Dental Surgery is seeking a Receptionist to join our team 4 days per week. The role emphasizes delivering an excellent patient experience and being the first point of contact for patients in person and by phone.

You will handle appointment scheduling, patient flow, accounts and recall systems, while supporting and guiding the front‑of‑house team. Training is provided and you will work with Dr David and Juanita Keir to improve practice systems.

Qualifikationen

• Excellent verbal and written communication skills.
• A friendly, calm and professional manner.
• Strong organisational skills and attention to detail.
• A genuine commitment to patient care and customer service.
• The ability to lead and support a small team, or a willingness to grow into this.
• Dental or healthcare reception experience is highly regarded but not essential. Full training is provided.

Aufgaben

• Being the first point of contact for patients, in person and by phone
• Managing appointment scheduling, patient flow, accounts and recall systems
• Supporting and guiding the front-of-house team
• Working with the practice owners, Dr David and Juanita Keir, and our Leadership Team to maintain and improve practice systems

Kenntnisse

Communication

Team leadership

Organisational skills

Customer service

Jobbeschreibung

South West Rocks Family Dental Surgery is seeking a Receptionist to join our team 4 days per week. The role emphasizes delivering an excellent patient experience and being the first point of contact for patients in person and by phone.

You will handle appointment scheduling, patient flow, accounts and recall systems, while supporting and guiding the front‑of‑house team. Training is provided and you will work with Dr David and Juanita Keir to improve practice systems.