Receptionist / Customer Service / Administration Officer

Top End Motors; Kununurra; On-site; AUD 30,307 - 38,572; Full time

Benefits offered by this job

9-day fortnight

Training & development

Career growth opportunities

Lifestyle perks

Job summary

Top End Motors invites applications for a Receptionist / Customer Service / Administration Officer. You will be the first smile for customers, manage phones, bookings and job cards, and keep workshop paperwork and data entry running smoothly.

The role involves invoicing support, administration, and helping improve office systems. Training in payroll, bookkeeping or HR may be available for the right candidate.

Qualifications

• Experience in administration or reception is preferred, but attitude, reliability and a genuine desire to help people are even more important.

Responsibilities

• Greeting customers and answering phones.
• Booking vehicles and preparing job cards.
• Managing customer enquiries and workshop paperwork.
• General administration and data entry.
• Assisting with invoicing and accounts.
• Supporting the management team with day-to-day administration.
• Helping improve office systems and processes.

Skills

Customer service

Multitasking

Communication

Problem solving

Organised

Tools

Office software

CRM systems

Job description

Receptionist / Customer Service / Administration Officer

Be the first smile our customers see and an important part of our team.

Top End Motors is a third-generation family-owned mechanical workshop that's been looking after Kimberley locals for over 30 years.

We're looking for someone who genuinely enjoys helping people; you'll be the first person our customers meet, the voice on the phone, and an important part of keeping the workshop running smoothly.

Your day could include:

• Greeting customers and answering phones
• Booking vehicles and preparing job cards
• Managing customer enquiries and workshop paperwork
• General administration and data entry
• Assisting with invoicing and accounts
• Supporting the management team with day-to-day administration
• Helping improve office systems and processes
• Opportunities to learn payroll, bookkeeping, HR and business administration if that's something you're interested in.

About you

Our front office is the hub of the business. It's busy, fast-paced and you'll be working independently. You'll need to enjoy multitasking, thinking on your feet and delivering outstanding customer service.

You’ll be a great fit if you:

• Love talking with people and provide exceptional customer service
• Can confidently manage multiple tasks without becoming flustered
• Stay calm and organised in a fast-paced environment
• Are proactive and don't wait to be told what needs doing
• Have excellent communication skills, both face-to-face and over the phone
• Can think on your feet and solve problems independently
• Have strong computer skills and pick up new software quickly
• Take pride in keeping things organised and running smoothly
• Experience in administration or reception is preferred, but attitude, reliability and a genuine desire to help people are even more important. We'll happily train the right person.

What we offer

• Every second Friday off (9‑day fortnight)
• Competitive hourly rate
• Ongoing training and career development
• Opportunity to grow into office management, bookkeeping or finance if that's your goal
• Swap traffic for sunsets. Spend your weekends fishing, boating, camping, exploring waterfalls or discovering the Kimberley. If you're looking for lifestyle as well as a rewarding career, this could be the perfect opportunity.

Ready to join us?

Click Apply Now and send us your resume.

A cover letter isn't essential, but we'd love to know a little about you. Interviews can be held in person or via video call for interstate applicants.