Receptionist & Client Services Coordinator

PKF Australia Limited; Sydney; On-site; AUD 48,000 - 60,000; Full time

Job summary

PKF Australia Limited in Sydney CBD is seeking a warm and professional Front Desk Receptionist to welcome clients, visitors and callers with a polished demeanor and exceptional service.

Join a collaborative team and take ownership of the reception area, support meeting coordination, mail, couriers and office administration, while contributing to a positive PKF client experience and efficient office operations.

Qualifications

• Professional, polished and well presented.
• Excellent face‑to‑face and phone communication.
• Highly organised with strong attention to detail.

Responsibilities

• Welcome clients and visitors with professionalism, warmth and exceptional customer service.
• Manage incoming calls and direct enquiries efficiently.
• Maintain a polished and professional reception area.
• Coordinate meeting rooms and support client meetings and events.
• Handle incoming and outgoing mail and courier services.
• Assist with office administration and daily operational support.
• Coordinate office maintenance and supplier relationships.
• Support internal staff communications and engagement initiatives.
• Assist the leadership team with administrative support.
• Support employee wellbeing and staff engagement programs.
• Maintain kitchen and staff amenities, ensuring they are clean, organised and fully stocked.
• Manage dishwasher duties and general kitchen upkeep throughout the day.
• Order and monitor kitchen, hospitality and office supplies.
• Coordinate catering for meetings, training sessions, client functions and company events.
• Liaise with external suppliers to ensure smooth delivery of catering and event services.

Skills

Professional presentation

Excellent communication

Highly organised

Customer service oriented

Team player

Microsoft Office

Tools

Microsoft Office suite

Job description

19h ago , from PKF Australia - Business Advisors

Front Desk Receptionist | Sydney CBD Start Immediately or Secure Your Fresh Start for 2027

Join PKF Sydney as the welcoming face of our firm and make a lasting first impression every day.

Sydney

Front Desk Receptionist | Sydney CBD Start Immediately or Secure Your Fresh Start for 2027

Join PKF Sydney as the welcoming face of our firm and make a lasting first impression every day.

The opportunity

We are seeking a warm, professional and confident Front Desk Receptionist to join our Sydney CBD office. Whether you're ready to start immediately or planning a fresh career move for 2027, we'd love to hear from you. As the first point of contact for our clients, visitors and callers, you will play a vital role in creating an exceptional client experience and representing the PKF brand. This is an outstanding opportunity for someone who genuinely enjoys working with people, thrives in a professional environment, and takes pride in delivering exceptional customer service. This role is ideal for someone who is passionate about reception and front-of-house responsibilities and is looking to build a long-term career in office administration and client services. You will take ownership of our reception area while supporting the wider business with office coordination and administrative activities, becoming an integral part of our Sydney team.

About PKF

PKF is an award‑winning accounting, tax and business advisory firm committed to delivering exceptional client service. We are passionate about supporting our people, fostering professional growth and providing opportunities to develop rewarding long‑term careers within a collaborative and supportive environment.

Key responsibilities

• Welcome clients and visitors with professionalism, warmth and exceptional customer service.
• Manage incoming calls and direct enquiries efficiently.
• Maintain a polished and professional reception area.
• Coordinate meeting rooms and support client meetings and events.
• Handle incoming and outgoing mail and courier services.
• Assist with office administration and daily operational support.
• Coordinate office maintenance and supplier relationships.
• Support internal staff communications and engagement initiatives.
• Assist the leadership team with administrative support.
• Support employee wellbeing and staff engagement programs.
• Maintain kitchen and staff amenities, ensuring they are clean, organised and fully stocked.
• Manage dishwasher duties and general kitchen upkeep throughout the day.
• Order and monitor kitchen, hospitality and office supplies.
• Coordinate catering for meetings, training sessions, client functions and company events.
• Liaise with external suppliers to ensure smooth delivery of catering and event services.

What you need to apply

• Professional, polished and well presented.
• Friendly, approachable and confident.
• An excellent communicator, both face‑to‑face and over the phone.
• Highly organised with strong attention to detail.
• Passionate about delivering exceptional customer service.
• Eager to develop a long‑term career in reception and office administration.
• Proactive, reliable and willing to take initiative.
• Motivated to learn and grow professionally.
• Able to effectively manage competing priorities.
• A collaborative team player who enjoys supporting others.

Hear from our team

Why you will love working with PKFLearn more about the teamLearn more about PKF