Front Desk & Client Services Leader — Sydney CBD

PKF Australia Limited; Sydney; On-site; AUD 48,000 - 60,000; Full time

Job summary

PKF Australia Limited in Sydney CBD is seeking a warm and professional Front Desk Receptionist to welcome clients, visitors and callers with a polished demeanor and exceptional service.

Join a collaborative team and take ownership of the reception area, support meeting coordination, mail, couriers and office administration, while contributing to a positive PKF client experience and efficient office operations.

Qualifications

• Professional, polished and well presented.
• Excellent face‑to‑face and phone communication.
• Highly organised with strong attention to detail.

Responsibilities

• Welcome clients and visitors with professionalism, warmth and exceptional customer service.
• Manage incoming calls and direct enquiries efficiently.
• Maintain a polished and professional reception area.
• Coordinate meeting rooms and support client meetings and events.
• Handle incoming and outgoing mail and courier services.
• Assist with office administration and daily operational support.
• Coordinate office maintenance and supplier relationships.
• Support internal staff communications and engagement initiatives.
• Assist the leadership team with administrative support.
• Support employee wellbeing and staff engagement programs.
• Maintain kitchen and staff amenities, ensuring they are clean, organised and fully stocked.
• Manage dishwasher duties and general kitchen upkeep throughout the day.
• Order and monitor kitchen, hospitality and office supplies.
• Coordinate catering for meetings, training sessions, client functions and company events.
• Liaise with external suppliers to ensure smooth delivery of catering and event services.

Skills

Professional presentation

Excellent communication

Highly organised

Customer service oriented

Team player

Microsoft Office

Tools

Microsoft Office suite

Job description

PKF Australia Limited in Sydney CBD is seeking a warm and professional Front Desk Receptionist to welcome clients, visitors and callers with a polished demeanor and exceptional service.

Join a collaborative team and take ownership of the reception area, support meeting coordination, mail, couriers and office administration, while contributing to a positive PKF client experience and efficient office operations.