Receptionist (Allied Health)

Vector Health; Yeppoon; Presencial; AUD 42 000 - 54 000; Tempo integral

Resumo da oferta

Vector Health Rockhampton is seeking a proactive Receptionist / Admin Team Member to support our allied health team across Yeppoon and Rockhampton. The role offers full-time or part-time employment in a busy clinic environment.

You will welcome patients, manage bookings, handle inquiries, process claims, and maintain confidential records while supporting practitioners and the admin team.

Qualificações

• Experience in medical/allied health reception is preferred.
• Knowledge of NDIS/Medicare/Private Health claims is advantageous.
• Ability to maintain patient confidentiality and accurate records.

Responsabilidades

• Greet patients and manage a warm, professional reception.
• Handle appointment bookings and practitioner schedules.
• Answer phone and email enquiries promptly and professionally.
• Process payments and claims (NDIS, Medicare, Private Health).
• Maintain accurate patient records and general admin support.

Conhecimentos

Communication

Organisation

Multitasking

MS Office

Customer service

Formação académica

Blue Card (Working with Children)

First Aid & CPR

Yellow Card (Disability)

Ferramentas

Practice management software

Microsoft Office suite

Descrição da oferta de emprego

Receptionist / Admin Team Member – Allied Health

Vector Health Rockhampton

Are you an organised, friendly, and professional individual who enjoys helping people and keeping a busy clinic running smoothly? Vector Health is seeking a motivated Receptionist / Admin Team Member to join our supportive allied health team across both our clinics in Yeppoon and Rockhampton.

We provide preference to applicants with medical or allied health reception experience, especially those familiar with NDIS, Medicare, Private Health claiming, and the broader allied health service landscape.

About Us

Vector Health is a leading allied health provider dedicated to delivering high‑quality, collaborative care to our community. Our mission is simple: to aspire to transform self‑belief and physical capacity with unrivalled care.
You’ll be joining a warm, supportive team that values professionalism, compassion, and continuous growth.

About the Role

This role is based between our Rockhampton and Yeppoon clinics. We are offering full-time or part-time employment.

You will be the welcoming face of our clinic, ensuring a smooth and positive experience for patients and practitioners. Your responsibilities include:

• Greeting and assisting patients with warmth and professionalism
• Managing appointment bookings and practitioner schedules
• Handling phone and email enquiries
• Processing payments and NDIS, Medicare, and Private Health claims
• Maintaining accurate patient records and confidentiality
• Providing general administrative support to the team

About You

We’re looking for someone who is proactive, personable, and thrives in a fast‑paced environment. You will bring:

• Excellent communication and interpersonal skills
• Strong organisational abilities and attention to detail
• Ability to multitask and prioritise effectively
• Proficiency in Microsoft Office including excel; experience with practice management software is highly regarded
• Possess a polished, professional demeanour aligned with corporate hospitality standards
• Previous experience in allied health or medical reception (preferred)

Qualifications

• Open C Class Driver’s Licence (preferred)
• Blue Card (Working with Children)
• Current First Aid & CPR or willingness to obtain
• Yellow Card (Disability) or willingness to obtain

Why Join Vector Health?

• Supportive, friendly, and collaborative team culture
• Opportunities for professional development and growth
• Competitive remuneration based on experience
• A meaningful role where you contribute to improving people’s health and wellbeing