Receptionist / Administration Assistant

CBRE Group, Inc.; Mackay Regional; On-site; AUD 45,000 - 58,000; Full time

Benefits offered by this job

Corporate discounts

Wellbeing initiatives

Health programs

Paid volunteer leave

CBRE Cares Foundation

Job summary

CBRE Group, Inc. is seeking a friendly Receptionist/Administration Assistant at Mount Pleasant Shopping Centre in Mackay. You will be the first point of contact for customers and retailers, handling enquiries and providing essential administrative support to the centre management team.

This role offers on-site work with training, development opportunities, and a collaborative team environment within a dynamic retail setting.

Qualifications

• Experience in administration, reception or customer service roles.
• Strong organisational skills and ability to manage competing priorities.
• Excellent communication and professional demeanor.

Responsibilities

• Manage reception, customer enquiries and incoming calls.
• Assist with gift card sales, mobility equipment hire and lost property.
• Support retailers with general enquiries, invoicing and rent payment queries.
• Provide administrative support to the Centre Manager and wider centre management team.
• Maintain reports, records, meeting minutes and compliance documentation.
• Assist with retailer sales reporting and general office administration.

Skills

Reception

Customer service

Administration

Organisational skills

Attention to detail

Communication

Tools

Microsoft Office

Job description

**Be the first point of contact of a prominent retail shopping centre** **Join a collaborative team - full training and mentoring provided****Mackay | Land of the Yuwibara people**Are you a people person who loves staying organised and helping things run smoothly? We're looking for a Receptionist / Administration Assistant to join our team at Mount Pleasant Shopping Centre. In this varied role, you'll be the first point of contact for customers and retailers while providing valuable administration support to the centre management team.**About the role**• Manage reception, customer enquiries and incoming calls• Assist with gift card sales, mobility equipment hire and lost property• Support retailers with general enquiries, invoicing and rent payment queries• Provide administrative support to the Centre Manager and wider centre management team• Maintain reports, records, meeting minutes and compliance documentation• Assist with retailer sales reporting and general office administration**About You**• Previous experience in administration, reception or customer service roles• A warm, approachable, and professional communicator• Strong organisational skills with the ability to manage competing priorities• A high level of attention to detail and accuracy• Confidence using Microsoft Office and learning new systems**So, what’s in it for you?**• Opportunities for growth and development within a dynamic retail environment• Corporate discounts, wellbeing initiatives and health programs• Paid volunteer leave and opportunities to give back through the CBRE Cares Foundation• Work within a vibrant, community-focused team where no two days are the same!**Why CBRE**When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service, and excellence — and we value the diverse perspectives, backgrounds, and skillsets of our people.At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.We are striving to remove barriers and improve the employment prospects of people with disability or long-term health conditions. We encourage you to share any support and adjustments you need to be your best and participate equitably in our recruitment process.**Applicant AI Use Disclosure**We value human interaction to understand each candidate's unique experience, skills, and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.Please note the successful applicant will be required to undertake pre-employment background screening by our external third-party provider.We look forward to hearing from you! #WeAreCBRE