Operations Administrator

CBRE Group, Inc.; Townsville City; Hybrid; AUD 65,000 - 85,000; Full time

Job summary

CBRE Group, Inc. in Townsville is seeking a proactive Property Management Assistant to support a major retail asset at Domain Central. You will help ensure a safe, well-presented and customer-focused environment while contributing to the centre's financial and operational performance.

The role offers an opportunity to join a brand new team of experienced property and facilities professionals, with exposure to budgets, reporting, compliance and stakeholder coordination.

Qualifications

• Administration experience within property, retail, facilities or operations environments.
• Strong attention to detail and confidence working with data and reporting.
• Knowledge of WHS, compliance or risk-management processes.
• Excellent communication and stakeholder engagement skills.
• Strong Microsoft Office capability, particularly Excel and reporting tools.
• Well organised, proactive and able to manage competing priorities.

Responsibilities

• Maintain operational documentation, contractor records and compliance databases
• Support audits, reporting requirements and risk management activities
• Assist with budgets, forecasting, expense tracking and operational reporting
• Monitor contractor administrative documents invoices, PO, induction process
• Build strong relationships with contractors, retailers and stakeholders
• Contribute to centre presentation, safety and customer experience initiatives
• Identify process improvement opportunities and support operational excellence

Skills

Administration

Attention to detail

WHS knowledge

Communication

Excel

MS Office

Tools

MS Office

Excel

Job description

Develop your property management career with a global leader

Support the operations of a major leading retail shopping centre

Work alongside a brand new team of experienced property and facilities professionals

Join our Property Management team supporting a major retail asset at Domain Central. This role plays a key part in the financial and operational performance of the centre, helping deliver a safe, well-presented and customer-focused environment.

Key Responsibilities

• Maintain operational documentation, contractor records and compliance databases
• Support audits, reporting requirements and risk management activities
• Assist with budgets, forecasting, expense tracking and operational reporting
• Monitor contractor administrative documents invoices, PO, induction process
• Build strong relationships with contractors, retailers and stakeholders
• Contribute to centre presentation, safety and customer experience initiatives
• Identify process improvement opportunities and support operational excellence

About You

• Administration experience within property, retail, facilities or operations environments
• Strong attention to detail and confidence working with data and reporting
• Knowledge of WHS, compliance or risk-management processes
• Excellent communication and stakeholder engagement skills
• Strong Microsoft Office capability, particularly Excel and reporting tools
• Well organised, proactive and able to manage competing priorities

What's in it for you?

• Career development within the world's leading commercial real estate services firm
• Supportive team culture with ongoing learning opportunities
• A range of educational, financial, lifestyle, health and wellbeing benefits and programs, corporate partnerships and discounts, CBRE Cares Foundation, competitive leave offerings and paid volunteer days.
• Join our networking groups, committees and programs including BE@CBRE, Women in Property, NextGen, Pacific DEI Employee Groups, Fee-Earning Women @ CBRE, First Nations Employee Group, and more!

Can we inspire you to join us?

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

We are striving to remove barriers and improve the employment prospects of people with disability or long-term health conditions. We encourage you to share any support and adjustments you need to be your best and participate equitably in our recruitment process

We welcome and encourage First Nations People to apply.

This is the place where talented people who want to do impactful work can realise potential in every dimension.

If you are successful in progressing, you will be asked to complete a short video interview as part of the recruitment process. The successful applicant will be required to undertake pre-employment background screening by our external third-party provider.

We look forward to hearing from you! #WeAreCBRE