Receptionist / Administration Assistant

AURA; Brisbane; On-site; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Free on-site parking

Job summary

Aura Holdings is seeking a warm and organised Receptionist/Administrative Assistant to be the face of our Kingsford Terrace village. This full-time role runs Monday to Friday with on-site parking and a fast-paced, customer-service driven environment.

You will support residents, families and visitors, coordinating clerical tasks and events while collaborating with the Village Manager and team to maintain a welcoming community.

Qualifications

• Bright, friendly demeanour and a willingness to assist with resident and customer enquiries.
• Ability to multi-task and manage interruptions gracefully.
• Flexible and responsive to change in a busy environment.
• Enjoys working as part of a team and supports colleagues.
• Demonstrates integrity, discretion and tact.
• Empathy towards all people, including residents and visitors.

Responsibilities

• Be the first point of contact for residents, families and visitors.
• Provide strong front-desk reception and general administration support.
• Coordinate events and ensure smooth daily operations.
• Collaborate with Village Manager and Assistant Village Manager to support village activities.

Skills

Bright demeanor

Multi-tasking

Flexibility

Team player

Integrity and discretion

Empathy for all people

Job description

Aura is at the forefront of luxury retirement living as both a developer and operator, with a number of established and new communities in South East Queensland and a growth plan for multiple additional communities. We are a growing company with a positive and inclusive work culture.

About the Position

Are you a naturally warm, organised and positive professional who loves making a difference in people’s lives?

We are seeking a Full-Time Receptionist / Administrative Assistant to join our team at Aura Holdings. As the face of our retirement village, you will be the first point of contact for our residents, their families and visitors.

This is a stable Monday to Friday fast-paced role where no two days are the same—combining first-class customer service with essential administration and event co-ordination with the convenience of free on-site parking.

This position works closely with the Village Manager and Assistant Village Manager at Kingsford Terrace.

About You

You will have previous experience in a Reception or office-based general administration role.

The successful applicant will:

• possess a bright and friendly demeanour with a willingness to assist with all resident and customer enquiries;
• be able to multi-task effectively, managing constant interruptions with grace;
• be flexible and responsive to change;
• enjoy working as part of a team;
• possess integrity, discretion and tact;
• possess an understanding of and empathy towards all people.

Whilst not essential, knowledge of the retirement village industry will be well regarded.