Village Manager

Aura Holdings; Gold Coast City; Sur place; AUD 90 000 - 120 000; Plein temps

Résumé du poste

Aura Holdings seeks a reliable Village Manager to oversee The Pavilion North Kirra in a hands-on capacity. You will manage village operations, financial performance, AGM and resident committee meetings, and liaison with residents and service providers.

You will coordinate sales tours with the Sales team when available and work with marketing initiatives to support sales activity, on-site with no remote work except exceptional circumstances.

Qualifications

• Experience managing budgets and financial reporting.

Responsabilités

• Formulate operating budgets for the village and report on them.

Connaissances

Budget management

Staff leadership

Resident relations

Budget reporting

Microsoft Office

Outils

Microsoft Office

Description du poste

Aura is at the forefront of luxury retirement living as both a developer and operator, with a number of established and new communities in South East Queensland and a growth plan for multiple additional communities. Aura is a growing company, backed by experienced institutional investors and powered by a team that values action, ideas, impact and inclusion.

About the Position

We are seeking a reliable and experienced Village Manager to professionally manage ThePavilion North Kirra.

In line with Aura’s philosophy, this is a hands-on role. As well as being responsible for the village operation, the successful applicant will:

Be responsible for the village financial performance in accordance with the village operating budget.

Attend Resident AGM’s and monthly Resident Committee Meetings.

Perform general village administration, with the assistance of the Assistant Village Managers.

Liaise frequently with residents on matters including such things as apartment maintenance, problem-solving, conflict resolution and relationship-building.

Liaise with various village service providers.

Conduct sales tours with perspectives when the Sales Consultant is not available.

Working with the Sales team to identify priority stock and create marketing initiatives to support sales activity.

This position is based at The Pavilion North Kirra and does not allow for working remotely except in exceptional circumstances.

About You

The successful candidate will be working in our residents’ homes. You must therefore be clean, tidy and professionally presented at all times. You will enjoy being busy, with plenty of variety to keep you engaged and connected with your career.

Your understanding of and respect for seniors is paramount and you will have a sense of humour whilst maintaining a professional demeanour with residents and their family.

The successful applicant will:

Possess the ability to formulate operating budgets for the village and report on same.

Have experience managing staff reporting both directly and indirectly to you.

Have strong attention to detail and accuracy.

Have proficiency in the Microsoft suite of programmes.

Be articulate, having highly developed written and verbal communication skills.

Be resilient, flexible and responsive to change.

Be able to build strong rapport with residents.

Possess the ability to work in a fast-paced environment whilst handling pressure to deal with multiple conflicting priorities.

Facility management experience or experience working within the retirement industry is an advantage.