Receptionist/Admin Team Member (Allied Health Clinic)

Canberra Children's Physiotherapy; North Canberra; On-site; AUD 52,000 - 68,000; Full time

Benefits offered by this job

Full training provided

Competitive remuneration package

Job summary

Canberra Children's Physiotherapy is seeking an experienced full-time receptionist to support two clinics, Phillip and Lyneham. You will work closely with our team to manage bookings, payments, and customer communications, ensuring a friendly and organized front-d desk.

The role requires experience in a similar position, excellent organisation, and a proactive, people-friendly attitude. Full training is provided; the team values a supportive, down-to-earth culture.

Qualifications

• Experience in a similar role is essential.
• Booking and rescheduling appointments.
• Answering phone calls and responding to emails.
• General admin tasks and stock upkeep.

Responsibilities

• Booking and rescheduling appointments.
• Processing payments and reconciling invoices.
• Answering phone calls and responding to emails.
• General admin tasks – welcoming clients, updating stock, scanning and shredding.

Skills

Customer service

Phone communication

Administrative tasks

Scheduling

Cash handling

Job description

Canberra Children's Physiotherapy - Phillip ACT

We're on the hunt for an Experienced Full Time Receptionist to join our team!

We work with children with developmental delay and disability who are primarily aged 0-7 years old. We're looking for someone who is organised, fun, and loves a light stroll and a coffee (as we do this often). We have 2 premises: Phillip and Lyneham, but we are very much one business. This role will be split across both clinics.

About the Role

You’ll work closely with our team of Physiotherapists, Occupational Therapists, Allied Health Assistants and existing receptionist/admin stars, Katiee and Halle.

You will be:

• Booking and rescheduling appointments
• Processing payments and reconciling invoices
• Answering phone calls and responding to emails
• General admin tasks - e.g. welcoming clients, updating stock, scanning, shredding, keeping clinic space organised.

The hours?

We are looking for someone to work full-time hours at our clinic from 8.30am - 5pm Monday to Friday.

Please be aware we are not considering part-time or casual receptionists at this time, and we are looking for someone who can work with us long term as we grow the business.

You’ll Love This If You:

• Are comfortable communicating with children and families
• Thrive when things are organised and in the right place
• Are confident talking to people over the phone
• Are proactive, reliable, and just fun to work with
• Have experience in a similar role (but for real, this is essential)

What’s In It For You?

• We wear active wear to work everyday - comfort, yes please!
• Be part of a supportive, down-to-earth team
• Full training provided for the role
• Competitive Remuneration Package