Receptionist

ASSESS Medical Group; Sydney; On-site; AUD 30,000 - 39,000; Part time

Benefits offered by this job

Health, travel and lifestyle benefits

Paid parental leave

Ongoing training and career progress

Job summary

MedHealth is seeking a friendly Receptionist to join our Client Services team on a part-time basis (26 hours per week) in Sydney. You’ll greet visitors, coordinate bookings, and provide first‑line administrative support to consultants and clients.

Key tasks include managing schedules, handling inquiries, preparing medical files, and maintaining strong client relationships in line with our processes. Proficiency in Microsoft Office is preferred, with excellent communication essential.

Qualifications

• Positive, friendly and client-focused approach.
• Strong communication and organisational skills.
• Ability to work independently and in a team.
• Flexible, with strong prioritisation skills.
• Proficient in Microsoft Office.
• Experience in case management/medical reporting (desirable).

Responsibilities

• Coordinate bookings and manage consultant schedules to maximise appointment utilisation.
• Liaise with clients to deliver services in line with agreements and processes.
• Prepare and manage medical files for appointments.
• Provide administrative support to consultants.
• Respond to client enquiries (reports, invoicing, status updates).
• Build and maintain strong relationships with clients and consultants.
• Support team activities, including reception duties as needed.

Skills

Communication

Organisation

Independent work

Teamwork

Prioritisation

Microsoft Office

Job description

MedHealth is a leading group of health, medical and employment brands focused on delivering better outcomes for individuals and organisations. ASSESS Medical Group provides independent medical and non-medical expert opinions to legal and insurance clients.

As part of the Client Services team, you’ll deliver a high-quality, client-focused experience by coordinating independent medical assessments and supporting consultants and clients throughout the process. You’ll also ensure visitors feel welcome and supported.

We are looking for a Receptionist to join our close-knit team on a part time basis working 26 hours a week.

Job Description

Key Responsibilities

• Coordinate bookings and manage consultant schedules to maximise appointment utilisation
• Liaise with clients to deliver services in line with agreements and processes
• Prepare and manage medical files for appointments
• Provide administrative support to consultants
• Respond to client enquiries (reports, invoicing, status updates)
• Build and maintain strong relationships with clients and consultants
• Support team activities, including reception duties as needed

Qualifications

About You

• Positive, friendly and client-focused approach
• Strong communication and organisational skills
• Ability to work independently and in a team
• Flexible, with strong prioritisation skills
• Proficient in Microsoft Office
• Experience in case management/medical reporting (desirable)

Additional Information

Why Join Us

• Health, travel and lifestyle benefits
• Paid parental leave, salary packaging & EAP
• Ongoing training, mentorship & career progression within MedHealth

You are welcome here.

Our fast-growing team of more than 4,000 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences.

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQIA+ community, veterans, carers and Indigenous Australians to our team.

We are happy to adjust our recruitment process to support accessibility needs.