Part-Time Client Services Coordinator

ASSESS Medical Group; Sydney; On-site; AUD 30,000 - 39,000; Part time

Benefits offered by this job

Health, travel and lifestyle benefits

Paid parental leave

Ongoing training and career progress

Job summary

MedHealth is seeking a friendly Receptionist to join our Client Services team on a part-time basis (26 hours per week) in Sydney. You’ll greet visitors, coordinate bookings, and provide first‑line administrative support to consultants and clients.

Key tasks include managing schedules, handling inquiries, preparing medical files, and maintaining strong client relationships in line with our processes. Proficiency in Microsoft Office is preferred, with excellent communication essential.

Qualifications

• Positive, friendly and client-focused approach.
• Strong communication and organisational skills.
• Ability to work independently and in a team.
• Flexible, with strong prioritisation skills.
• Proficient in Microsoft Office.
• Experience in case management/medical reporting (desirable).

Responsibilities

• Coordinate bookings and manage consultant schedules to maximise appointment utilisation.
• Liaise with clients to deliver services in line with agreements and processes.
• Prepare and manage medical files for appointments.
• Provide administrative support to consultants.
• Respond to client enquiries (reports, invoicing, status updates).
• Build and maintain strong relationships with clients and consultants.
• Support team activities, including reception duties as needed.

Skills

Communication

Organisation

Independent work

Teamwork

Prioritisation

Microsoft Office

Job description

MedHealth is seeking a friendly Receptionist to join our Client Services team on a part-time basis (26 hours per week) in Sydney. You’ll greet visitors, coordinate bookings, and provide first‑line administrative support to consultants and clients.

Key tasks include managing schedules, handling inquiries, preparing medical files, and maintaining strong client relationships in line with our processes. Proficiency in Microsoft Office is preferred, with excellent communication essential.