Receptionist

MedHealth Group; Sydney; Hybrid; AUD 35,000 - 42,000; Part time

Benefits offered by this job

Health benefits

Travel benefits

Lifestyle benefits

Paid parental leave

Salary packaging

EAP

Training & mentorship

Career progression

Job summary

MedHealth Group is seeking a part-time Receptionist to join our Client Services team in Sydney. You’ll coordinate bookings, support consultants, and ensure a welcoming environment for visitors.

Role involves managing schedules, handling client enquiries, and maintaining medical files with strong organisational skills. Flexible, team-oriented candidates with MS Office proficiency are preferred.

Qualifications

• Positive, friendly and client-focused approach.
• Strong communication and organisational skills.
• Ability to work independently and in a team.
• Flexible, with strong prioritisation skills.

Responsibilities

• Coordinate bookings and manage consultant schedules to maximise appointment utilisation.
• Liaise with clients to deliver services in line with agreements and processes.
• Prepare and manage medical files for appointments.
• Provide administrative support to consultants.
• Respond to client enquiries (reports, invoicing, status updates).
• Build and maintain strong relationships with clients and consultants.

Tools

Microsoft Office

Job description

MedHealth is a leading group of health, medical and employment brands focused on delivering better outcomes for individuals and organisations. ASSESS Medical Group provides independent medical and non-medical expert opinions to legal and insurance clients.

As part of the Client Services team, you’ll deliver a high-quality, client-focused experience by coordinating independent medical assessments and supporting consultants and clients throughout the process. You’ll also ensure visitors feel welcome and supported.

We are looking for a Receptionist to join our close-knit team on a part time basis working 26 hours a week.

Job Description

Key Responsibilities

• Coordinate bookings and manage consultant schedules to maximise appointment utilisation


• Liaise with clients to deliver services in line with agreements and processes


• Prepare and manage medical files for appointments


• Provide administrative support to consultants


• Respond to client enquiries (reports, invoicing, status updates)


• Build and maintain strong relationships with clients and consultants


• Support team activities, including reception duties as needed

Qualifications

About You

• Positive, friendly and client-focused approach


• Strong communication and organisational skills


• Ability to work independently and in a team


• Flexible, with strong prioritisation skills


• Proficient in Microsoft Office


• Experience in case management/medical reporting (desirable)

Additional Information

Why Join Us

• Health, travel and lifestyle benefits


• Paid parental leave, salary packaging & EAP


• Ongoing training, mentorship & career progression within MedHealth

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQIA+ community, veterans, carers and Indigenous Australians to our team.

We are happy to adjust our recruitment process to support accessibility needs.