Receptionist

Discovery Parks; Renmark; On-site; AUD 45,000 - 65,000; Full time

Benefits offered by this job

Discounted accommodation at over 300 G

Employee Assistance Program

Internal promotions and opportunities

Job summary

Discovery Parks is seeking a Front Office Receptionist to warmly welcome guests at our park. You will handle check-ins/outs, bookings, guest information, and daily office tasks while coordinating with housekeeping to ensure accommodation readiness.

The role requires hospitality front desk experience, strong communication, cash handling ability, and a flexible weekend/evening schedule. A valid driver’s license is essential.

Qualifications

• Previous front office experience in hospitality.
• Excellent communication and interpersonal skills.
• Ability to handle cash transactions accurately.

Responsibilities

• Providing a high standard of customer service.
• Processing guest check-ins and outs.
• Accurately using the park booking system to make reservations and manage accounts.
• Coordinate with the Housekeeping team to track readiness of accommodation.
• Supply guests information regarding property and local areas of interest.
• Completing the day-to-day office administration.
• Maintain excellent relationships with the park teams, residents and guests.

Skills

Customer service

Communication

Cash handling

Organizational skills

Attention to detail

Weekend availability

Driver's license

Tools

RMS

Job description

About Us

G’day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards. Employing more than 2500 people Australia-wide, G’day Group has the largest park network in the country, offering an amazing customer journey.

The Role

We are seeking a Front Office Receptionist to be the welcoming face of our park. Your duties include but are not limited to:

• Providing a high standard of customer service
• Processing guest check-ins and outs
• Accurately using the park booking system to make reservations and manage accounts
• Coordinate with the Housekeeping team to track readiness of accommodation
• Supply guests information regarding property and local areas of interest
• Completing the day-to-day office administration
• Maintain excellent relationships with the park teams, residents and guests

What we look for

To be successful in this role you will have:

• Previous Front Office experience within the hospitality industry
• Passionate about delivering exceptional Guest experience
• Proficient computer skills, including knowledge of RMS or comparable Reservation Booking System
• Excellent communication and interpersonal skills.
• Ability to handle cash transactions accurately.
• Strong organizational skills and attention to detail.
• Enthusiastic and positive attitude.
• Flexibility to work weekends, public holidays, and evenings as needed.
• Current drivers licence essential

Benefits to You

• Discounted accommodation at over 300 G'day Group holiday parks nationally.
• Discounts with our G’day Rewards Partners
• Service recognition awards
• Access to Employee Assistance Program
• Internal promotions and opportunities