Receptionist

St Vincent's Care Services; Melbourne; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Salary packaging up to 15,990 AUD

Novated leasing

Meals and Entertainment card up to 2,‚

Free annual flu vaccination

Employee Assistance Program

Fitness Passport access

Uniforms provided

Job summary

St Vincent’s Care Services is seeking a dedicated Receptionist to greet residents, families and visitors, handling inquiries and coordinating communications. You will support a professional team at the Kew facility with a warm, welcoming presence.

This full-time onsite role offers opportunities to develop within a respected not-for-profit aged care provider, with a focus on compassionate, client-centred care and smooth daily operations.

Qualifications

• Customer service experience is essential.
• Strong communication with residents and families.
• Attention to detail in administrative tasks.

Responsibilities

• First point of contact for residents, family and visitors.
• Answer inquiries and manage communications.
• Perform clerical and administration duties at front desk.
• Meet and greet visitors and maintain a tidy reception area.

Skills

Customer service

Communication skills

Attention to detail

Job description

Job Description:

About the Opportunity:

We are looking for a special kind of person – a St Vincent’s kind of person. Someone who puts compassion, connection and caring for other people at the heart of everything they do.

As a Receptionist, you’ll be part of an experienced, engaged and dedicated team helping to create a welcoming, professional and supportive care experience for the residents of St Vincent’s Care Services Kew.

With stunning views, premium amenities, and a level of care second to none, St Vincent's Care ServicesKewis a 122 bed facility and setting a new benchmark in aged care living. Set within the stunning surrounds of Studley Park.

St Vincent's Care Services Kew redefines the expectations of residential aged care.

The Receptionist/Administrator acts as the first point of contact for the business, both in person and over the phone, handling various administrative and customer service tasks. The role greets residents, family members, visitors, answers inquiries, manages communication, and many clerical duties.

Full Time position based onsite at St Vincent's Care Kew.

Things that work for us:

• General reception duties including ad hoc and project-based administration
• Answering telephones in a polite and timely manner and assist with general enquiries
• Efficiently managing the staff telephone directory
• Meet and greet all visitors/guests in a friendly and helpful manner
• General housekeeping duties of front reception area – ensuring that it is clean and tidy at all times
• Assist with meeting room bookings including room set up, cleaning, catering and AV
• Any other administrative duties as required as directed by the Residential Care Services Manager
• High level of customer service skills
• Strong attention to detail and excellent communication skills
• National Criminal History Check

Things that work for you:

• Opportunity to grow and develop your skills within St Vincent’s

• Opportunity to grow and develop your skills within St Vincent’s
• Competitive salary packaging options up to $15,990, Novated leasing, plus an optional Meals and Entertainment card up to $2,650 per annum
• Opportunity to work for the nation’s largest Catholic not-for-profit health and aged care provider, with a rapidly growing and progressive vision
• Friendly team environment with a great community care spirit
• Ability to visibly see your impact on the business and its service
• No cost uniforms and training
• Free annual flu vaccination
• Employee Assistance Program for staff and their families
• Access to the Fitness Passport (FP)

Closing Date: 5 November 2026 11:59pm

Reconciliation Action Plan:

At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at ***************@svha.org.au

View Reconciliation Action Plan

Code of Conduct:

View Code of Conduct