Receptionist

St Vincent’S Health Australia; Melbourne; On-site; AUD 45,000 - 65,000; Full time

Benefits offered by this job

Salary packaging up to $15,990

Novated leasing

Meals & Entertainment card up to $2,65

Free annual flu vaccination

Employee Assistance Program

Fitness Passport access

Job summary

St Vincent’s Care Services Kew, operated by St Vincent’s Health Australia, is seeking a Receptionist/Administrator to provide a welcoming front desk experience for residents, families and visitors. The role includes handling inquiries, basic administrative tasks and supporting room bookings and events.

The position is full-time and based onsite at St Vincent's Care Kew, with opportunities to develop skills within St Vincent’s health and aged care network.

Qualifications

• Experience in reception or front desk roles.
• Strong communication and listening skills.
• Ability to maintain professionalism and composure on the phone and in person.
• National Criminal History Check required.

Responsibilities

• Greet residents, family members and visitors in person and by phone.
• Handle inquiries and provide information to callers and visitors.
• Maintain the staff telephone directory and scheduling information.
• Manage front desk area to keep it clean and organized at all times.
• Arrange room bookings, catering and A/V equipment as needed.

Skills

Reception skills

Customer service

Phone handling

Administrative tasks

Tools

Microsoft Office

Job description

Description

About the Opportunity:

We are looking for a special kind of person – a St Vincent’s kind of person. Someone who puts compassion, connection and caring for other people at the heart of everything they do.

As a Receptionist, you’ll be part of an experienced, engaged and dedicated team helping to create a welcoming, professional and supportive care experience for the residents of St Vincent’s Care Services Kew.

With stunning views, premium amenities, and a level of care second to none, St Vincent's Care Services Kew is a 122 bed facility and setting a new benchmark in aged care living. Set within the stunning surrounds of Studley Park.

St Vincent's Care Services Kew redefines the expectations of residential aged care.

The Receptionist/Administrator acts as the first point of contact for the business, both in person and over the phone, handling various administrative and customer service tasks. The role greets residents, family members, visitors, answers inquiries, manages communication, and many clerical duties.

Full Time position based onsite at St Vincent's Care Kew.

Things that work for us:

• General reception duties including ad hoc and project-based administration
• Answering telephones in a polite and timely manner and assist with general enquiries
• Efficiently managing the staff telephone directory
• Meet and greet all visitors/guests in a friendly and helpful manner
• General housekeeping duties of front reception area – ensuring that it is clean and tidy at all times
• Assist with meeting room bookings including room set up, cleaning, catering and AV
• Any other administrative duties as required as directed by the Residential Care Services Manager
• High level of customer service skills
• Strong attention to detail and excellent communication skills
• National Criminal History Check

Things that work for you:

• Opportunity to grow and develop your skills within St Vincent’s

• Opportunity to grow and develop your skills within St Vincent’s
• Competitive salary packaging options up to $15,990, Novated leasing, plus an optional Meals and Entertainment card up to $2,650 per annum
• Opportunity to work for the nation’s largest Catholic not-for-profit health and aged care provider, with a rapidly growing and progressive vision
• Friendly team environment with a great community care spirit
• Ability to visibly see your impact on the business and its service
• No cost uniforms and training
• Free annual flu vaccination
• Employee Assistance Program for staff and their families
• Access to the Fitness Passport (FP)

Closing Date:

5 November 2026 11:59pm