Hotel Services Assistant

St Vincent's Health Australia; City of Brisbane; On-site; AUD 52,000 - 78,000; Full time

Benefits offered by this job

Salary packaging options up to $15,990

Novated leasing

Meals and Entertainment card up to $2,

Job summary

St Vincent’s Care Kangaroo Point in Queensland seeks a Hotel Services Assistant to support food service, housekeeping and laundry for residents, fostering compassion and dignity. Experience with AutumnCare and knowledge of aged care rights are preferred; NDIS Screening is mandatory.

You’ll join a friendly team within St Vincent’s Health Australia, with competitive salary packaging options, EAP, training and career development opportunities.

Qualifications

• Experience in Food Services including meal preparation, presentation, and distribution.
• Housekeeping/cleaning including laundry management.
• Strong attention to detail and excellent communication skills.
• Understanding of Aged Care and resident rights and responsibilities.
• Experience with AutumnCare (or similar software) with ability to maintain excellent records.
• NDIS Worker Screening Check (Yellow Card) is mandatory.

Education

Relevant qualification certificates (preferred)

Tools

AutumnCare

Job description

Job Description:

About the Opportunity:

We are looking for a special kind of person – a St Vincent’s kind of person. Someone who puts compassion, connection and caring for other people at the heart of everything they do.

As a Hotel Services Assistant you will be part of an experienced, engaged and dedicated team that is committed to creating a welcoming, professional and caring environment for the residents of St Vincent’s Care Kangaroo Point. Our commitment is to listen to each resident, understand who each person is - a unique individual who we respect and treat with kindness and compassion.

At St Vincent’s Care, our Heartprint model ensures compassionate, holistic, person-centred care that empowers residents and fosters a sense of belonging, independence, and cultural respect, creating a life filled with purpose and wellbeing.

What’s on your resume is important, but what’s in your heart matters more.

Because at St Vincent’s, kindness works for us.

Things that work for us:

• Relevant qualification certificates (preferred)
• Experience in Food Services Area including meal preparation, presentation, and distribution.
• Experience in housekeeping / cleaning including laundry management
• Strong attention to detail and excellent communication skills
• Understanding of Aged Care and resident rights and responsibilities
• Experience with AutumnCare (or similar software) with ability to maintain excellent records
• NDIS Worker Screening Check (Yellow Card) is mandatory

Things that work for you:

• More take-home pay with competitive salary packaging options up to $15,990, Novated leasing, plus an optional Meals and Entertainment card up to $2,650 per annum
• Like-minded colleagues with a friendly team environment and a great community care spirit
• Rewarding work that focuses on relationships over routines
• No cost uniforms and training
• No mandatory COVID vaccinations! Free annual flu vaccination
• Employee Assistance Program (EAP) for staff and their families
• Access to the Fitness Passport (FP)
• Career development, mentoring and leadership opportunities within St Vincent’s network

Why become part of the St Vincent’s Care family?

Because you’re like us, you believe that every act of kindness makes the world a better place. Better for everyone who lives in the 20+ facilities and locations we operate in Queensland, New South Wales and Victoria. Better for all our staff and employees, who work to provide the highest levels of care and quality of life for our clients. And better support for our local communities.

For more than 175 years, St Vincent’s Care has been a leading Catholic provider of Aged Care Services in Australia, upholding compassion, justice, integrity and excellence in all we do.

At St Vincent’s we value inclusivity and diversity and acknowledge the important of creating a work environment that is welcome, safe, fair and impartial and invite people from all backgrounds to join our caring family.

Reconciliation Action Plan

St Vincent’s Health Australia embraces Aboriginal and Torres Strait Islander people’s unique perspectives, knowledge, and cultural. We strive to achieve better physical, mental, and spiritual health outcomes through continued connection with Aboriginal and Torres Strait Islander communities. We understand the need to effectively engage with Aboriginal and Torres Strait Islander communities to influence decision making at all levels and to create opportunity through sustainable and culturally safe employment.

As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples. For further information, visit http://www.svha.org.au/about-us/reconciliation

Closing Date:

8 September 2026 11:59pm

Reconciliation Action Plan:

At St Vincent’s we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at [e-mail]

View Reconciliation Action Plan

Code of Conduct:

View Code of Conduct