Receptionist

Heads Tractor Services; Logan City; On-site; AUD 34,000 - 49,000; Full time

Benefits offered by this job

Permanent full-time employment

Mon-Fri schedule

Training provided

Job summary

Heads Tractors is seeking a friendly, reliable Receptionist / Administrative All-Rounder to join our team in Logan Village, QLD. You’ll be the first point of contact for customers, handling phone enquiries, orders and general office admin.

No tractors knowledge required—we’ll provide training. This is a full-time role with Monday to Friday hours and $30.00 per hour plus superannuation.

Qualifications

• Friendly, reliable and organised

Responsibilities

• Answer incoming phone calls and assist customers with enquiries
• Respond to customer emails and direct enquiries to the appropriate team member
• Process customer orders, invoices and general paperwork
• Assist with dispatch enquiries, freight tracking and customer follow-ups
• Maintain accurate customer information and order records
• Perform general data entry and office administration
• Keep the reception and office areas organised
• Provide administrative support to our sales, parts and warehouse teams
• Help with other day-to-day duties as required

Job description

$30.00 per hour + superannuation | Full-time | Monday to Friday

Receptionist / Administrative All-Rounder

Heads Tractors | Logan Village, QLD

$30.00 per hour + superannuation | Full-time | Monday to Friday

Join the team at Heads Tractors!

Heads Tractors is an established Australian tractor parts business, and we're looking for a friendly, reliable and organised Receptionist / Administrative All-Rounder to join our team.

This is a varied position where you'll be the first point of contact for many of our customers, helping with phone enquiries, customer orders and general office administration.

We're looking for someone with a positive attitude, strong attention to detail and a willingness to learn. You don't need to know anything about tractors or tractor parts — we'll provide training!

Immediate start required

Your responsibilities

• Answer incoming phone calls and assist customers with enquiries

• Respond to customer emails and direct enquiries to the appropriate team member

• Process customer orders, invoices and general paperwork

• Assist with dispatch enquiries, freight tracking and customer follow-ups

• Maintain accurate customer information and order records

• Perform general data entry and office administration

• Keep the reception and office areas organised

• Provide administrative support to our sales, parts and warehouse teams

• Help with other day-to-day duties as required

What we're looking for

• Friendly, confident and professional telephone manner

• Excellent customer service and communication skills

• Good computer skills and accurate data entry

• Strong organisational skills and attention to detail

• Ability to multitask and prioritise work in a busy office

• Reliable, punctual and able to work well in a small team

• A positive, can-do attitude and willingness to learn

Previous experience in reception, administration, retail or customer service would be highly regarded.

Experience processing orders or invoices would be an advantage, but is not essential.

Working hours

This is a full-time, Monday-to-Friday position with no weekend work.

• Monday: 7:00 am – 4:00 pm

• Tuesday to Thursday: 8:00 am – 4:00 pm

• Friday: 8:00 am – 3:00 pm

What we offer

• $30.00 per hour + superannuation

• Permanent full-time employment

• Monday-to-Friday hours — no weekends

• Friendly and supportive small-business environment

• Training provided — no tractor knowledge required

• Varied responsibilities and opportunities to develop new skills

• Stable, ongoing employment