Receptionist

Activecare Physiotherapy; City of Brisbane; On-site; AUD 21,000 - 32,000; Part time

Job summary

Activecare Physiotherapy is seeking a friendly receptionist for our Victoria Point clinic in Queensland. The role is a permanent part-time or casual position, approx. 15–20 hours weekly, with training provided.

Key duties include greeting patients, handling inquiries and bookings, managing records, and supporting daily operations within a collaborative team.

Qualifications

• Previous experience in a customer service or receptionist role, preferably within a healthcare or professional services environment would be preferred, but not essential as full training will be provided
• Excellent communication and interpersonal skills, with a friendly and approachable manner
• Strong organisational and multitasking abilities, with attention to detail
• Proficiency in using computers and various software applications

Responsibilities

• Providing a warm and welcoming reception experience for all patients and visitors
• Efficiently managing patient inquiries, appointments, bookings, payments
• Maintaining accurate electronic and physical patient records
• Assisting with various administrative tasks to support the smooth operation of the clinic
• Communicating effectively with patients, healthcare providers, and the wider team
• Ensuring the reception area is well-presented and organised at all times

Skills

Customer service

Communication

Multitasking

Computer literacy

Job description

Activecare Physiotherapy – Victoria Point QLD

We are seeking an enthusiastic and customer-oriented Receptionist to join our Active Care Physiotherapy team in Victoria Point, Queensland. This role has the potential to be either Permanent Part Time or Casual, offering the opportunity to work in a supportive and collaborative environment. Approximately 15-20hrs per week.

Key responsibilities

• Providing a warm and welcoming reception experience for all patients and visitors
• Efficiently managing patient inquiries, appointments, bookings, payments
• Maintaining accurate electronic and physical patient records
• Assisting with various administrative tasks to support the smooth operation of the clinic
• Communicating effectively with patients, healthcare providers, and the wider team
• Ensuring the reception area is well-presented and organised at all times

About you

• Previous experience in a customer service or receptionist role, preferably within a healthcare or professional services environment would be preferred, but not essential as full training will be provided
• Excellent communication and interpersonal skills, with a friendly and approachable manner
• Strong organisational and multitasking abilities, with attention to detail
• Proficiency in using computers and various software applications
• A commitment to providing exceptional patient care and a positive customer experience
• The ability to work unsupervised and collaboratively as part of a team
• Availability and flexibility is essential. Shifts can vary from early shifts starting at 7:30am to late shifts finishing at 6:30pm. Saturday mornings as well. Also availability to cover sick and holiday leave is desirable

About us

Active Care Physiotherapy is a leading provider of physiotherapy and allied health in the Redlands based at Victoria Point. Our team of experienced clinicians is dedicated to helping our patients achieve their health and wellness goals. We pride ourselves on our patient-centred approach and our commitment to providing exceptional care.