Physiotherapy Private Practice - Administration/Receptionist

Live Strong Physiotherapy; Rockhampton Regional; On-site; AUD 28,000 - 39,000; Part time

Job summary

Live Strong Physiotherapy is seeking a Casual Receptionist to support the clinic’s daily operations, ensuring smooth front-desk management while physiotherapists focus on client care.

You will handle appointments, phone inquiries, invoicing, and liaison with medical professionals, delivering friendly, efficient service in a busy private practice in North Rockhampton.

Qualifications

• Excellent communication and rapport building skills.
• Exceptional organisational skills.
• Clear telephone manner essential.
• Ability to follow set procedures and self-discipline to ensure task completion.
• Good time management and be able to plan and prioritise workload.
• Be able to handle multiple tasks and see each through to completion.
• Show attention to detail and be able to problem solve.
• Work within a team environment and independently as required.
• Accountability, respectful and calm in the face of work pressures.
• Conscientious, reliable and motivated.

Responsibilities

• Handling a busy reception
• Greeting patients, managing appointments and answering phones
• Processing invoices and Medicare claims
• Liaising with medical professionals both internally and externally
• Handling TYRO EFTPOStransactions
• Invoicing to Workcover and Third-Party Insurers
• Stock ordering and maintaining appropriate stock level
• Delivering efficient customer service to all clients and patients
• Obtaining results, reports, referrals and sending reports out efficiently and effectively

Skills

communication

organizational skills

phone etiquette

multitasking

attention to detail

team player

problem solving

Tools

Invoicing

Job description

Physiotherapy Private Practice - Administration/Receptionist

Live Strong Physiotherapy – North Rockhampton QLD

We are looking for our next Casual Reception Super Star to help us keep our clinic running smoothly, so our Physio’s can do what they do best – help people!

The role of the Receptionist is to oversee all aspects of the day to day running of the Physiotherapy practice. A key focus is on the seamless organisation and management of all administrative duties of the practice. You will work closely with the Practice Leader to ensure every patient’s expectations are exceeded.

The successful candidate will have the following skills and experience:

Excellent communication and rapport building skills

Exceptional organisational skills

A good, clear, telephone manner is essential

The ability to follow set procedures and self-discipline to ensure task completion

Good time management, and be able to plan and prioritise workload

Be able to handle multiple tasks and see each through to completion

Show attention to detail and be able to problem solve

Work within a team environment and independently as required

Accountability, respectful and calm in the face of work pressures

Conscientious, reliable and motivated

Key responsibilities include, but not limited to:

Handling a busy reception

Greeting patients, managing appointments and answering phones

Processing invoices and Medicare claims

Liaising with medical professionals both internally and externally

Handling TYRO EFTPOStransactions

Invoicing to Workcover and Third-Party Insurers

Stock ordering and maintaining appropriate stock level

Delivering efficient customer service to all clients and patients

Obtaining results, reports, referrals and sending reports out efficiently and effectively

What are the benefits of the role?

You will get to join a group of fun and friendly people

Social events and networking throughout the year

Open, caring, and friendly workplace

Young, in-experienced applicants encouraged to apply

Live Strong Physiotherapy is a patient centered Practice with an emphasis on creating a warm, friendly environment for everyone attending our clinic.

To learn more about our clinic, please check out our website and Facebook page: