Part Time Receptionist

COMPLETE CARE PHYSIO HEALTH GROUP; City of Melbourne; On-site; AUD 50,000 - 60,000; Full time

Job summary

COMPLETE CARE PHYSIO HEALTH GROUP - Hampton Park VIC is seeking an administrative team member to support the day-to-day operations of a clinical practice. You will handle patient interactions, scheduling, and various administrative tasks across multiple shifts.

Responsibilities include greeting patients, answering calls and emails, managing appointments, providing administrative support to patients and practitioners, processing payments, and performing ad hoc duties as needed.

Qualifications

• Excellent communication and customer service skills.
• Positive attitude and team culture with exceptional organisational and multi-tasking abilities.
• High attention to detail and accuracy.
• Computer skills, fast typing skills, and the ability to use a clinical software and emails.

Responsibilities

• Greet and arrive patients, answer phone calls and respond to emails to manage daily workflow, including appointment scheduling and rescheduling.
• Provide administrative support to patients, practitioners and other staff.
• Process payments.
• Perform other ad hoc duties as required.

Skills

Communication

Customer service

Typing speed

Computer skills

Tools

Clinical software

Job description

COMPLETE CARE PHYSIO HEALTH GROUP - Hampton Park VIC

As a dedicated member of the administration team, you will support the day-to-day operations of a clinical practice, managing patient interactions, scheduling, and administrative tasks across a variety of shifts.

Key responsibilities

Arrive patients, answer phone calls and respond to emails to manage day-to-day workflow, including appointment scheduling and rescheduling

Provide Administrative support to patients, practitioners and other administration staff

Processing payments

Perform other ad hoc duties as required

About you

Excellent communication and customer service skills - both face-to-face and on the telephone

Positive attitude and team culture with exceptional organisational and multi-tasking abilities

High attention to detail and accuracy

Computer skills, fast typing skills, and the ability to use a clinical software and emails