Receptionist

Brisbane Camperland; Brisbane; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Free onsite parking

Employee Assistance Program (EAP)

Staff purchase discounts

Social Club events

Job summary

Brisbane Camperland is seeking a friendly, organised Service Centre Receptionist to be the welcoming face of our busy service department in Tingalpa. You’ll handle enquiries, calls and emails while supporting the team with essential admin tasks to keep the service center running smoothly.

Ideal candidates will have prior reception or customer service experience, a professional telephone manner, and strong organisational and multitasking abilities.

Qualifications

• Previous reception, administration or customer service experience.
• Friendly, professional and confident telephone manner.
• Strong organisational and time management skills.
• Experience with EFTPOS and cash handling.
• Ability to multitask in a busy environment.

Responsibilities

• Greet customers and assist with Service Centre enquiries.
• Answer and direct incoming telephone calls.
• Manage customer enquiries via email.
• Support the Service team with administrative duties.
• Coordinate customer information and documentation.
• Process payments and EFTPOS transactions.
• Complete daily cash reconciliations.
• Maintain a professional and welcoming reception area.
• Provide general office administration and ad hoc support.

Skills

Customer service

Communication

Organisational skills

Time management

Multitasking

Telephone manners

Attention to detail

Proactive attitude

Cash handling

Computer skills

Tools

EFTPOS system

Job description

Full-Time Service Centre Receptionist

Brisbane Camperland | Tingalpa

Be the welcoming face of our busy Service Centre!

Are you friendly, organised and passionate about delivering exceptional customer service?

Do you enjoy a fast-paced environment where no two days are the same? We’re looking for a professional and enthusiastic Service Centre Receptionist to join our team at Brisbane Camperland.

This is a fantastic opportunity to become part of a successful, established business and play an important role in creating a positive customer experience.

Join Brisbane Camperland

Brisbane Camperland (BCL) is proud to be Australia’s largest Jayco dealership, with over 40 years of industry experience helping Australians turn their travel dreams into reality.

Located in Tingalpa, we specialise in Jayco Caravans and Motorhomes and are part of the trusted Bartons Motor Group.

We’re looking for someone who enjoys working with people, thrives on organisation and takes pride in providing outstanding customer service.

About the Role

As our Service Centre Receptionist, you’ll be the first point of contact for customers visiting or contacting our Service Department.

You’ll help ensure our customers feel welcomed, supported and informed while providing essential administrative support to keep the department running smoothly.

Your responsibilities will include:

• Greeting customers and assisting with Service Centre enquiries
• Answering and directing incoming telephone calls
• Managing customer enquiries via email
• Supporting the Service team with administrative duties
• Coordinating customer information and documentation
• Processing payments and handling EFTPOS transactions
• Completing daily cash reconciliation
• Maintaining a professional and welcoming reception area
• General office administration and ad hoc support

What We're Looking For

We’re seeking someone who brings a positive attitude, excellent communication skills and a genuine commitment to customer service.

Ideally, you’ll have:

• Previous reception, administration or customer service experience
• A friendly, professional and confident telephone manner
• Strong organisational and time management skills
• Excellent attention to detail
• Confidence using computers and multiple systems
• Experience with EFTPOS and cash handling
• The ability to multitask in a busy environment
• A proactive approach and willingness to help wherever needed

Experience in an automotive, dealership or service environment will be highly regarded, but is not essential.

Why You'll Love Working With Us

• Full-time, stable employment
• Supportive and friendly team culture
• Ongoing training and development
• Modern, state-of-the-art facilities
• Free onsite parking
• Social Club events
• Employee Assistance Program (EAP)
• Staff purchase discounts across Brisbane Camperland and Bartons Motor Group
• The opportunity to join a well-established and growing business

Our Commitment to Inclusion

We believe our strength comes from our people and are committed to building a team that reflects the diversity of our community.

We welcome applications from people of all backgrounds, experiences and perspectives and are proud to provide a workplace where everyone feels respected, supported and valued.

Ready to Join the Team?

If you’re looking for a full-time opportunity where your customer service skills, professionalism and personality will make a difference, we’d love to hear from you!