Receptionist

Eaglehawk Medical Group; Bendigo; On-site; AUD 30,000 - 39,000; Part time

Job summary

Eaglehawk Medical Group in Eaglehawk is seeking an experienced Receptionist for casual leave cover with potential part-time hours. Join our private medical practice of seven doctors in a brand-new building and contribute to a friendly team.

You will greet patients, manage phones, bookings, and billing tasks, with strong computer skills and the ability to multi-task under pressure. Prior medical reception is preferred but not essential; confidentiality is guaranteed.

Qualifications

• Must have excellent customer service and communication abilities.
• Confident in greeting patients and handling calls with a positive demeanor.
• Strong computer skills and reliable, punctual performance.

Responsibilities

• Answer phone calls and book appointments.
• Billing to Medicare | DVA | third parties.
• Daily/weekly banking and general administration.
• Faxing and scanning documents, handling mail.

Skills

Customer service

Communication

Multi-tasking

Professionalism

Punctuality

Computer skills

Education

Medical reception experience (preferred)

Job description

Receptionist - Casual, Leave cover, potential PPT

We are a well established with7 doctor private medical practice in Eaglehawk in a brand new building, looking for an experienced Receptionist to join our friendly team.

We provide an inclusive team environment, supportive management and the opportunity to undertake a variety of responsibilities.

The successful applicant will possess:

• The ability to quickly build rapport and provide exceptional customer service.


• Confident in greeting patients with a positive and pleasant personality


• Excellent communication skills in person and over the phone


• Friendly and compassionate


• Ability to multi-task and work under pressure


• A strong willingness to learn and develop in a role.


• Must have proven computer skills


• Be punctual and reliable

Previous medical reception experience preferred, but not essential

All applications will be kept strictly confidential.

Tasks & responsibilities

• Answer phone call and book appointments


• Private/public inpatient and outpatient billings


• Billing to Medicare | DVA | Third party billings


• Daily/weekly banking


• General administration


• Fax and scanning


• Mail