Medical Receptionist - Casual

Balanced Medical; Melbourne; Presencial; AUD 50 000 - 60 000; Tempo integral

Resumo da oferta

Balanced Medical in Hawthorn, Melbourne, is seeking a receptionist with outstanding customer service for a busy GP clinic with 10 doctors and 1 nurse, plus onsite pathology. The role covers front desk duties, patient registration, admin support to the clinical team, phone handling, billing, and Medicare rebates.

Flexibility to cover shifts across our Richmond, Hawthorn and South Yarra clinics is required. A polite, empathetic approach and basic computer skills are essential, with Best Practice

Qualificações

• Reception/Admin experience within a Medical Practice
• Polite, accommodating manner
• Intermediate computer knowledge; Best Practice experience preferred
• Empathy towards others and a genuine desire to assist patients, professionals and co-workers
• Flexibility to cover shifts at Richmond, Hawthorn, South Yarra

Responsabilidades

• Meet and greet patients at the Front Desk
• Ensure a smooth registration process
• Provide administrative support to the clinical team as required
• Assist with incoming phone calls
• Billing and processing payments and Medicare rebates
• Dealing with patient bookings and rescheduling of appointments
• General administration duties, practice cleanliness and restocking as needed
• Provide GP assistance where required within the receptionist role
• End of day banking

Conhecimentos

Reception/Admin experience

Customer service

Empathy

Computer skills

Ferramentas

Best Practice experience

Descrição da oferta de emprego

Receptionist with extraordinary customer service skills required for busy GP clinic in Hawthorn consisting of 10 doctors, 1 nurse and onsite pathology.

Duties include, but not limited to:

Meeting and greeting patients at the Front Desk

Ensuring a smooth registration process

Providing administrative support to the clinical team as required

Assisting with incoming phone calls

Billing and processing payments and Medicare rebates

Dealing with patient bookings and rescheduling of appointments as necessary;

General administration duties, practice cleanliness and restocking as needed;

Providing GP assistance where required within scope of receptionist role.

End of day banking.

Successful applicants must possess:

• -Reception/AdminExperience within a Medical Practice
• - Polite, accommodating manner;
• - Intermediate computer knowledge (Best Practice experience desired but not essential);
• - Empathy towards others and a genuine desire to assist patients, professionals and co-workers;
• - Flexibility to cover shifts as required at any of our clinics (Richmond/ Hawthorn/South Yarra)

Monday - Thursday7:45am - 8:00pm

Friday 7:45am - 5:30pm

Saturday 8:30am - 4:00pm

Sunday 8:30am - 1:00pm