Reception Team Leader

Compass Group Pty Limited; Melbourne; On-site; AUD 35,000 - 50,000; Full time

Benefits offered by this job

Paid parental leave

Salary packaging options

Retail discounts

Career development opportunities

Collaborative team culture

Job summary

Compass Group Pty Limited, operating as Restaurant Associates, seeks a full-time Receptionist at a premier Melbourne CBD location. You will be the first point of contact for clients, ensuring guests are welcomed and looked after while coordinating meeting rooms, catering, events, and general admin duties.

This role runs Monday to Friday with RSA and Police Check required. Strong Microsoft Office skills and a polished presentation are essential to excel in a corporate front-office environment.

Qualifications

• Minimum 12 months experience in a similar corporate reception capacity or front office within a five-star hotel will be highly regarded.
• Intermediate experience using Microsoft Office - Word, Outlook, and Excel.
• Impeccable personal presentation.

Responsibilities

• Provide a warm, professional, and welcoming service to customers and clients at all times.
• Manage emails, intranet, and phone inquiries via switchboard in a timely manner.
• Book meeting rooms and in-room catering with accurate information.
• Register in-coming and out-going correspondence.
• Support the client floor team and coordinate with catering and event logistics.

Skills

Interpersonal skills

Customer service

Phone handling

Team player

Tools

Microsoft Office

Job description

$31.00 per hour plus super

• Great team environment, where collaboration and teamwork are highly valued
• Monday - Friday full time ongoing role
• Melbourne CBD location

Restaurant Associates has an enviable track record, working with some of the most prestigious venues and corporations in the world. From grand gala events, corporate cocktail parties to intimate gatherings, we provide bespoke food solutions and exceptional dining experiences.

We are seeking a Full Time Receptionist at one of the largest banking and financial services in the world, located in Melbourne CBD. Based At the Concierge Desk you will be the first point of contact for clients, ensuring all guests are welcomes, and looked after whilst organising, meeting rooms, catering, event planning and general administrative duties.

This role is Monday to Friday. Valid RSA and Police Check are required

THE POSITION

• Provide a warm, professional, friendly, and welcoming style of service to customers and clients at all times
• Ensure emails, intranet, and phone inquiries via switchboard are managed in a timely manner
• Book meeting rooms and in-room catering whilst providing accurate and relevant information
• Register in-coming and out-going correspondence
• Ensure emails, intranet, and phone inquiries are managed in a timely manner

THE PERSON

• A professional and approachable manner, confident in dealing with senior executives, and excellent interpersonal skills
• Minimum 12 months experience in a similar corporate reception capacity or experience gained in a front office environment within a five-star hotel will be highly regarded
• Intermediate experience using Microsoft Office - Word, Outlook, and Excel.
• Impeccable personal presentation
• Experience with food and beverage advantageous
• Ability to work well in a team-based environment, sharing the load with the client floor team and being flexible with their availability

THE BENEFITS

• Paid parental leave
• Multiple salary packaging options to make your dollar go further
• Easy access to 100+ retail discounts
• Career development opportunities within Compass Group and Restaurant Associates.
• Collaborative team culture with the ability to influence service standards and operational outcomes

For any further queries, please send an email to [e-mail]