Receptionist

Phoenix Education; City of Melbourne; On-site; AUD 50,000 - 60,000; Full time

Job summary

Phoenix Education is a growing tutoring organisation based in Sydney, currently seeking a reliable and well-presented Receptionist to support our Burwood centre. This role suits someone who enjoys a fast-paced environment, takes initiative and is confident dealing with parents, students and staff daily.

You will manage the front desk, assist with enquiries in person and by phone, support bookings and scheduling, and work closely with management to keep day-to-day operations running smoothly.

Qualifications

• Clear and confident communication skills (written and verbal).
• Strong attention to detail and ability to stay organised.
• Professional attitude with a customer-first approach.
• Ability to think on your feet and resolve issues efficiently.

Responsibilities

• Managing the front desk and acting as the first point of contact for the centre.
• Assisting parents and students with enquiries, both in person and via phone.
• Supporting bookings, scheduling, and general office administration.
• Working closely with management to ensure smooth day-to-day operations.

Skills

Communication

Customer service

Organised

Problem solving

Job description

Receptionist Phoenix Education•Burwood, VIC, AU

Job Description

Phoenix Education is a growing tutoring organisation based in Sydney, currently seeking a reliable and well-presented Receptionist to support our Burwood centre.

This position suits someone who enjoys a fast-paced environment, takes initiative, and is confident dealing with parents, students, and staff on a daily basis.

What You’ll Be Doing

• Managing the front desk and acting as the first point of contact for the centre
• Assisting parents and students with enquiries, both in person and via phone
• Supporting bookings, scheduling, and general office administration
• Working closely with management to ensure smooth day-to-day operations

What We’re Looking For

• Clear and confident communication skills (written and verbal)
• Strong attention to detail and ability to stay organised
• Professional attitude with a customer-first approach
• Ability to think on your feet and resolve issues efficiently
• Understanding of the NSW school system is helpful, but not essential
• Chinese language skills are required for this role

Why Work With Us

• Join a well-established and expanding education provider
• Opportunities to take on greater responsibility over time
• Collaborative and supportive team environment
• Ongoing development and training
• Friendly workplace with regular team activities