Reception & Office Administrator | Full Time or Part Time Opportunity

SMH Equipment; Townsville City; On-site; AUD 45,000 - 55,000; Full time

Job summary

SMH Equipment in Townsville is seeking a proactive Reception & Office Administrator to join our team. This role blends reception, office administration, parts administration and general business support in a busy environment.

You will be the first point of contact for customers, suppliers and visitors, manage calls and inquiries, support day-to-day office operations and invoicing, and help maintain health and safety standards. Full-time or part-time arrangements will be considered.

Qualifications

• Previous experience in a reception, administration or office support role.
• Proficiency in Microsoft 365 applications.
• Experience with Xero or similar accounting software (desirable).
• Strong organisational skills with the ability to manage competing priorities.
• Excellent communication and customer service skills.
• A proactive, flexible and adaptable approach to work.
• High attention to detail and accuracy.
• Current Driver Licence.

Responsibilities

• Provide professional first point of contact for customers, suppliers and visitors.
• Support the day-to-day running of the office, including office supplies, catering arrangements, document management and meeting coordination.
• Assist with invoicing, purchase orders, parts receipting, data entry and admin processing.
• Provide support across accounts-related activities and other admin tasks.
• Ensure health and safety compliance in the workplace.

Skills

Customer service

Organization

Attention to detail

Communication

Proactive attitude

Tools

Microsoft 365

Xero

Job description

Reception & Office Administrator | Full Time or Part Time Opportunity

We're looking for a proactive and organised Reception & Office Administrator to join our Townsville team.

As the first point of contact for customers, suppliers and visitors, you will play a key role in keeping our Townsville Office running smoothly. This is a varied all-round administration role combining reception, office administration, parts administration and general business support.

If you enjoy variety, take pride in being organised and thrive in a busy team environment, we'd love to hear from you.

Full-time or part-time arrangements will be considered for the right candidate.

KEY RESPONSIBILITIES

Reception & Customer Service: Provide a professional first point of contact for customers, suppliers and visitors, managing incoming calls, enquiries and correspondence.

Office Administration & Coordination: Support the day-to-day running of the office, including office supplies, uniform orders, catering arrangements, document management, meeting coordination, collecting office-related purchases and general administrative activities.

Parts Administration: Assist with invoicing, purchase orders, parts receipting, data entry and administrative processing.

Business Support: Provide support across a range of business functions, including assisting with accounts-related activities and providing leave coverage across service, rental and other administration functions as required.

Health & Safety Compliance: Comply with company policies and procedures and contribute to a safe and productive workplace.

WHAT YOU’LL BRING

Previous experience in a reception, administration or office support role.

Proficiency in Microsoft 365 applications.

Experience with Xero or similar accounting software (desirable).

Strong organisational skills with the ability to manage competing priorities.

Excellent communication and customer service skills.

A proactive, flexible and adaptable approach to work.

High attention to detail and accuracy.

Current Driver Licence.

WHY JOIN US?

At SMH Equipment - we’re respectful, honest & transparent in our actions; we succeed by working together. We build meaningful connections with colleagues, clients & business partners. We’re rigorous in protecting excellence, always striving to improve & won’t be beaten. We embrace innovation & thrive in an evolving landscape. Our WIN/WIN approach means we’re committed to outcomes that benefit everyone.

We are looking for the successful candidate to join our team as soon as possible. Applications close Friday 6 November (COB). All applications are treated as Private and Confidential.

As this role is available on either a full-time or part-time basis, please indicate your preferred employment arrangement in your application.

Other positions currently available within our team:

Warehouse Storeperson (Townsville based)