Reception/Customer Service & Administration Co-ordinator

Twin City Roller Doors; Wagga Wagga City Council; On-site; AUD 50,000 - 60,000; Full time

Benefits offered by this job

Excellent working conditions

Family friendly workplace

Christmas and Easter holidays

Job summary

Wagga Garage Doors supplies and installs all kinds of garage doors, openers, accessories, gate openers and structural work. We are a family friendly workplace currently looking for a Customer Service and administration superstar for a Monday to Friday 8.30am - 5pm position.

No weekends! With branches in Albury, Wagga and Wollongong, our company is growing and we are looking for a friendly, customer focused individual that will be at the forefront of all customer orientated tasks.

Qualifications

• Experience in customer service within a trade/office environment.
• Excellent phone and face-to-face communication.
• Willingness to be front-facing with clients.
• Experience scheduling daily jobs.
• Professional and well-presented.

Responsibilities

• Front of house and showroom service, sales and support
• Complete customer service solutions with payment and follow up service
• Administrative / Office and data entry tasks
• Support to sales and installation staff members
• Job scheduling and task management

Skills

Customer service

Communication

Data entry

Scheduling

Sales support

Tools

Microsoft Office

Job description

Reception/Customer Service & Administration Co-ordinator

Customer Service & Administration Co-ordinator

Are you a customer service focused person?

Wagga Garage Doors, now established in the Riverina for fifteen years and has grown to be the premier garage door supplier of choice for both trade, commercial and retail customers.

Wagga Garage Doors supplies and installs all kinds of garage doors, openers, accessories, gate openers and structural work. We are a family friendly workplace currently looking for a Customer Service and administration superstar for a Monday to Friday 8.30am - 5pm position. No weekends!

With branches in Albury, Wagga and Wollongong, our company is growing and we are looking for a friendly, customer focused individual that will be at the forefront of all customer orientated tasks.

The Role

As one of the main faces of our organisation, you will be an experienced customer service operator who provides excellent communication to clients by both phone and in person.

• Front of house and showroom service, sales and support

• Complete customer service solutions with payment and customer follow up service

• Administrative / Office and data entry tasks

• Support to sales and installation staff members.

• Job scheduling and task management

The applicant

• You are a motivated individual who sets goals and works to achieve them

• You are a stellar communicator with customers

• You have worked in a customer service/trade organisation/ real
  estate/office environment previously.

• You have extensive customer phone and face to face experience

• You are a professional, warm individual who isn’t afraid to get out there
  and talk to customers

• You are well presented. This is a key detail when being the first contact with clients

• Experience in sales or customer service is required

• Experience of daily scheduling of jobs is preferable

Excellent Working Conditions and work life balance.

Christmas and Easter Holidays granted.