Reception & CSC Assistant

Meridian Accounting and Business Services; Rockhampton Regional; On-site; AUD 55,000 - 65,000; Full time

Benefits offered by this job

Four-day work week

Supportive team environment

Training and career development

Office events

Job summary

Meridian Accounting and Business Services in Rockhampton is seeking a friendly Receptionist / Client Services Assistant to be the first point of contact for clients and to help keep the office running smoothly.

You will answer calls and emails, greet visitors and support the Client Services team with admin tasks, including scheduling and document processing. A four-day work week and a collaborative team culture are offered.

Qualifications

• Proven ability to communicate clearly and professionally with clients and colleagues.
• Strong organizational skills and attention to detail.
• Experience in client-facing roles preferred but not required.
• Ability to juggle multiple tasks and priorities in a busy office environment.

Responsibilities

• Welcoming clients and visitors in person and over the phone.
• Managing incoming calls, emails and general enquiries.
• Coordinating appointments, meetings and calendars.
• Supporting the Client Services team with administrative tasks.
• Assisting with ATO lodgments and document processing.
• Helping ensure the office runs efficiently day to day.

Skills

Communication skills

Organization

Customer service

Multi-tasking

Job description

Meridian Accounting and Business Services – Rockhampton QLD

Be the Friendly First Point of Contact for a Firm That Puts People First

AtMeridian Accounting & Business Services, we believe exceptional client service starts from the very first interaction. As an established accounting and advisory firm with offices across Queensland and South Australia, we’re known for building strong relationships, embracing modern systems and fostering a genuinely supportive team culture.

Due to an internal promotion, we’re now seeking a warm, organised and professionalReceptionist / Client Services Assistant to join our Rockhampton office and play a key role in supporting both our clients and our team.

Why You’ll Love Working at Meridian

We’ve designed our workplace to support both performanceandwellbeing.

• Genuine 4-day work week – every Friday off
• Supportive, collaborative team environment
• Training, mentoring and career development opportunities
• Team events, incentives and a positive office culture
• Modern systems with realistic expectations

About the Role

This role is ideal for someone who enjoys being client-facing while also supporting the smooth running of the office.

Key responsibilities include:

• Welcoming clients and visitors in person and over the phone
• Managing incoming calls, emails and general enquiries
• Coordinating appointments, meetings and calendars
• Supporting the Client Services team with administrative tasks
• Assisting with ATO lodgments and document processing
• Helping ensure the office runs efficiently day to day

About You

You’ll be well-suited to this role if you’re organised, approachable and take pride in delivering great service.

You’ll bring:

• Strong communication and interpersonal skills
• Excellent organisation and attention to detail
• A proactive, flexible approach to work
• Confidence juggling multiple priorities
• Previous reception or administration experience (advantageous but not essential)

What We Offer

• Full-time role with a true 4-day work week
• A welcoming and supportive team that values your contribution
• Ongoing training and development opportunities
• A stable role with a respected, growing firm