Reception Coordinator

E&S Trading; City of Greater Dandenong; On-site; AUD 52,000 - 64,000; Full time

Job summary

E&S Trading is seeking a friendly and proactive receptionist/administrative assistant to be the welcoming face at the Noble Park office. You will support the training team and coordinate multiple administrative tasks in a fast-paced environment within the JB Hi-Fi Group network.

The role focuses on front-desk duties, calls, emails, event coordination, and general admin support across teams. Experience in a similar role is preferred, with strong Office/Workspace skills essential for success.

Qualifications

• Experience in a receptionist/administration role preferred.
• Able to communicate effectively with diverse stakeholders.
• Advanced skills in Microsoft Office or Google Workspace.

Responsibilities

• Greet and welcome visitors to the Noble Park office.
• Manage main phone line and reception emails.
• Provide administrative support to Training and other teams as required.
• Coordinate training events, catering, venue bookings and inductions.
• Maintain office facilities and supplies; liaise with property services.

Skills

Receptionist experience

Stakeholder communication

Office software

Tools

MS Office

Google Workspace

Job description

For over 60 years, we’ve been helping customers create better living experiences through quality kitchen, bathroom, and laundry solutions. Customers choose e&s for the expert advice and outstanding service from our team across our expanded statewide locations. We are a proud, honest, and respectful employer, and we are people first.

We are now excited to be part of the JB Hi-Fi Group, which gives us the added strength and support of one of Australia’s leading retail groups. If you love retail as much as we do, we’re excited to hear from you.

• Fast paced and exciting environment where diversity is celebrated, and creativity and ideas are valued
• Competitive remuneration and commission structure to recognise our team for their effort
• Access to exciting career opportunities and comprehensive training and development programs as part of the broader JB Hi-Fi Group (which includes JB Hi-Fi Australia, JB Hi-Fi New Zealand, The Good Guys and E&S Trading).
• Fantastic staff discounts and benefits across the JB Hi-Fi Group, including private health insurance offers, novated leasing, hotel discounts and energy provider deals.
• We offer 12 weeks of paid parental leave for all eligible team members.
• Invitations to supplier events and galas.
• Our Employee Assistance Program (EAP) provides counselling and a wide array of other wellbeing resources for our team members and their families.

Company Description

For over 60 years, we’ve been helping customers create better living experiences through quality kitchen, bathroom, and laundry solutions. Customers choose e&s for the expert advice and outstanding service from our team across our expanded statewide locations. We are a proud, honest, and respectful employer, and we are people first.

We are now excited to be part of the JB Hi-Fi Group, which gives us the added strength and support of one of Australia’s leading retail groups. If you love retail as much as we do, we’re excited to hear from you.

Why join e&s?

• Fast paced and exciting environment where diversity is celebrated, and creativity and ideas are valued
• Competitive remuneration and commission structure to recognise our team for their effort
• Access to exciting career opportunities and comprehensive training and development programs as part of the broader JB Hi-Fi Group (which includes JB Hi-Fi Australia, JB Hi-Fi New Zealand, The Good Guys and E&S Trading).
• Fantastic staff discounts and benefits across the JB Hi-Fi Group, including private health insurance offers, novated leasing, hotel discounts and energy provider deals.
• We offer 12 weeks of paid parental leave for all eligible team members.
• Invitations to supplier events and galas.
• Our Employee Assistance Program (EAP) provides counselling and a wide array of other wellbeing resources for our team members and their families.

Job Description

To be the welcoming face and a vital administrative hub for the e&s Support Centre and provide essential administrative support to all teams and visitors, specifically the training team coordination.

• Greeting and welcoming all internal and external visitors to the e&s Noble Park office
• Managing all main phone line calls
• Manage all reception and training email mailboxes
• Maintain Noble Park office facilities support, including but not limited to meeting rooms, kitchens, office supplies and staff amenity supplies
• Distribution of deliveries and mail
• Direct point of contact with property services providers
• Provide administrative support to the Training team and any other reasonable required teams
• Support and coordinate internal and external new starter, training and supplier events, including not but limited to catering, invites, venue bookings and venue set ups.
• Formulate and coordinate new starters welcome packs, set ups and induction schedules, with relevant hiring manager
• Collaborate with the training team on any other administration or coordination tasks on a regular and as needed basis

Qualifications

• Experience within a similar receptionist and administration position is preferable
• Ability to communicate effectively with various stakeholders, internal and external
• Advanced skills in Microsoft Office or Google workspace

Additional Information

All applications are strictly confidential.