Reception/Administration

Halcyon Knights; Melbourne; On-site; AUD 67,000 - 72,000; Part time

Benefits offered by this job

ASAP start

2-year casual temporary assignment

Monday to Friday, 7.5 hours per day

Hobart, Tasmania location

Job summary

Halcyon Knights in Hobart, Tasmania, seeks a Receptionist/Administrator or Customer Service Officer for a two-year casual temporary role. You will be the first point of contact, providing high-level customer service in person, over the phone, or by email, and support frontline administration for in-person appointments.

The role requires strong organisation, attention to detail, and communication with stakeholders at all levels.

Qualifications

• Experience in reception or front-facing customer service preferred.
• Strong attention to detail.
• Excellent organisation and time management.
• Strong written and verbal communication with stakeholders at all levels.
• Intermediate to advanced IT skills and prior use of databases and MS packages.

Responsibilities

• Provide high level customer service as first point of contact in person, over the phone, or via electronic communication.
• Provide frontline administration support for in-person appointments.
• Provide general administration support to the team.
• Resolve client queries.
• Maintain client records.
• Maintain and respond to general correspondence requests.
• Arrange travel.
• Process invoices.
• Respond to property and maintenance issues.

Skills

Customer service

Attention to detail

Organisation

Communication

IT skills

Tools

MS Office

Databases

Job description

About the company:

Our client is a large government department tasked with improving the lives of Australians. Our client is looking for experienced Receptionist, Administrator or Customer Service Officer to join a busy government team for a long-term 2-year temporary assignment, based in Hobart, Tasmania.

About the role:

• Provide high level customer service as first point of contact for customers in person (reception), over the phone or via electronic communication
• Provide frontline administration support for in-person appointments
• Provide general administration support to team
• Resolve client queries
• Maintain client records
• Maintain and respond to general correspondence requests
• Arranging travel
• Processing invoices
• Responding to property and maintenance issues

About you:

• You will have excellent customer service skills, and ideally, you would have worked in a reception or face to face customer service capacity previously.
• You will have strong attention to detail
• You will have strong organisation and time management skills
• You will have strong written and verbal communication skills, and the ability to communicate with stakeholders at all levels - both internal and external.
• You will have intermediate to advanced IT skills, and previously used databases and relevant MS packages.

Mandatory Requirements for the role:

• You must hold a valid Working with Children Card on commencement of the role.

Benefits:

• ASAP start
• 2-year casual temporary assignment
• Monday to Friday, 7.5 hours per day generally between the hours of 8.30am and 5.00pm
• Hobart, Tasmania location
• $48.60 - $52.20 per hour + super

*** Please note the successful candidate for the role must hold Australian Citizenship. You will also be required to complete a Federal Police Check, as well as a Working with Children Check ***