Real-Time Security Control Room Operator

Certis Group; Sydney; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Retail discounts

Annual awards

Engagement surveys

Rewards & Recognition framework

Job summary

Certis Security Australia is seeking a diligent Control Room Operator for our North Ryde site. You will monitor CCTV, alarms and access platforms, coordinate responses and maintain detailed records in a fast-paced control room.

Ideal candidates will hold a current Security Licence (Class 1A and 1E), First Aid with CPR, and be able to pass an Australian Police Check. Rotating day/night shifts and a SSIA Level 4 pay rate apply.

Qualifications

• Current Security Licence with Class 1A (Unarmed Guarding) and 1E (Monitoring Centre Operator).
• Current First Aid Certificate with CPR validity.
• Ability to clear an Australian Police Check.

Responsibilities

• Monitor CCTV, alarm systems, and access control platforms.
• Detect, assess, and respond to security incidents and alarms.
• Coordinate incident response and communicate with on-site personnel.
• Escalate security concerns per site procedures.
• Maintain accurate incident logs, reports and records.
• Monitor site activity and identify unusual or suspicious behaviour.
• Manage multiple security systems in a fast-paced environment.
• Support emergency response and business continuity procedures.
• Liaise with clients, contractors and emergency services as required.
• Ensure compliance with client and company security requirements.

Skills

Security Licence 1A

Security Licence 1E

First Aid CPR

Clear Police Check

Job description

Certis Security Australia is seeking a diligent Control Room Operator for our North Ryde site. You will monitor CCTV, alarms and access platforms, coordinate responses and maintain detailed records in a fast-paced control room.

Ideal candidates will hold a current Security Licence (Class 1A and 1E), First Aid with CPR, and be able to pass an Australian Police Check. Rotating day/night shifts and a SSIA Level 4 pay rate apply.