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ISS Facilities Services; Penrith City Council; On-site; AUD 109,000 - 136,000; Full time

Job summary

ISS Facilities Services seeks an experienced Regional Facilities Manager to lead hard and soft FM services across a regional portfolio with a mobile base. You will manage teams, stakeholders, and budgets while maintaining high service standards.

Candidates based in Manchester, Cumbria, or the Newcastle corridor with regular travel across sites, including Penrith, should apply. A Full UK driving licence is essential; the role is permanent with a 40-hour week.

Qualifications

• Ideally an experienced Regional Facilities Manager.
• Strong FM Managers considered for first regional role.
• Experience managing both hard and soft FM services preferred.
• Confident reviewing statutory compliance reports.
• Comfortable with technical/compliance matters in a highly technical env.
• Strong leadership and stakeholder management skills.
• Commercial awareness with budgets and service delivery.
• Knowledge of recruitment, vetting, absence management and people processes.
• Excellent organisational, reporting and administrative skills.
• Full UK driving licence required.

Responsibilities

• Lead the delivery of integrated hard and soft FM services, ensuring SLA compliance.
• Oversee maintenance activities across buildings, systems and assets.
• Develop strong stakeholder relationships as a trusted service partner.
• Provide leadership to regional teams and drive continuous improvement.
• Ensure health and safety, compliance and safe systems of work.
• Manage contract budgets, costs and service performance measures.
• Recruitment, training, development, and performance management of teams.
• Support contract mobilisations with workforce transfers and policy compliance.

Skills

Leadership

Stakeholder management

Budget management

People management

Compliance

Recruitment

Organisation

Job description

Location: Penrith, CA11 9RR (mobile role, can be based near Manchester / Cumbria / Newcastle)

Hours of work: 40

Contract Type: Permanent

We are seeking an experienced Regional Facilities Manager to lead the delivery of integrated hard and soft facilities management services across a regional portfolio, ensuring compliance, operational excellence, customer satisfaction, budget control, and continuous improvement.

Location: Mobile role covering client sites across York, Scarborough, Newcastle, Longbenton, Penrith, Thirsk and a small landlord-managed site in Edinburgh.

Candidates can be based in Manchester, Cumbria, the Newcastle corridor or the wider North West/North East region. Regular travel between sites is required.

A full UK driving licence is essential.

Job Description

This is an excellent opportunity for an established Regional Facilities Manager or a strong Facilities Manager/Senior Facilities Manager ready to take the next step into their first regional role.

The successful candidate will be responsible for leading teams, managing stakeholder relationships, and ensuring high standards of service delivery across multiple sites.

Key Responsibilities

Lead the delivery of integrated hard and soft FM services, ensuring all services meet required standards and SLAs.

Oversee planned, reactive, and scheduled maintenance activities across buildings, engineering systems, and assets.

Develop and maintain strong stakeholder relationships, acting as a trusted service partner.

Provide leadership and direction to regional teams, driving service excellence and continuous improvement initiatives.

Ensure all health and safety requirements, compliance obligations, and safe systems of work are adhered to and embedded within the team culture.

Manage contract budgets, financial targets, cost controls, and service performance measures.

Oversee the effective recruitment, training, development, appraisal, and performance management of operational teams.

Support contract mobilisations, including workforce transfers, while ensuring compliance with company policies and industry standards.

Professional and Personal Competencies/Qualifications

Ideally an experienced Regional Facilities Manager.

Strong Facilities Managers or Senior Facilities Managers seeking their first Regional FM role will also be considered.

Experience managing both hard and soft FM services is preferred.

Confident reviewing, interpreting, and challenging statutory compliance reports.

Comfortable engaging with technical and compliance-related matters within a highly technical environment.

Strong leadership, stakeholder management, and team development skills.

Commercially aware with experience managing budgets, financial targets, and service delivery performance.

Knowledge of recruitment, vetting, absence management, disciplinary procedures, and people management processes.

Excellent organisational, reporting, and administrative skills.

Full UK driving licence required.

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger,

#facilitiesmanagement

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.

We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

If you have any further queries regarding this role, please contact the Resourcing Team by emailing [e-mail]

Proud member of the Disability Confident employer scheme

Regional Facilities Manager

Company: ISS Facilities Services

Hours: Full-time

Location: Penrith, CA11 9RR

Working pattern: On-site

Job type: Permanent

Posting date: 25 Sept 2026

Closing date: 25 Oct 2026

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.