Rates & Revenue Specialist

Council Jobs; Yeppoon; On-site; AUD 60,000 - 80,000; Full time

Job summary

Council Jobs is seeking a Revenue Officer to support the management of the Council’s rating and revenue functions. The role focuses on accurate record-keeping, administering revenue systems and delivering professional customer service and guidance to the community.

You will handle billing, revenue collection and reporting, provide expert assistance on rates, and respond to enquiries with accuracy and timeliness while ensuring compliance with legislation and Council policies.

Qualifications

• Experience in rates, revenue or billing administration.
• Experience in a property, rates or water billing environment or similar revenue-focused role.
• Experience working within a local government environment.
• Customer service experience, especially in handling enquiries and resolving issues.

Responsibilities

• Maintain property, rating and revenue records and ensure data accuracy.
• Process billing, revenue collection and financial reporting activities.
• Provide advice and assistance to customers on rates and revenue matters.
• Respond to enquiries, service requests and complaints in a professional and timely manner; maintain registers and accounting records.
• Generate and reconcile reports to support revenue management.
• Ensure compliance with relevant legislation and Council policies.

Skills

Rates administration

Customer service

Data entry

Records management

Tools

Pathways

Aurion

Job description

Council Jobs is seeking a Revenue Officer to support the management of the Council’s rating and revenue functions. The role focuses on accurate record-keeping, administering revenue systems and delivering professional customer service and guidance to the community.

You will handle billing, revenue collection and reporting, provide expert assistance on rates, and respond to enquiries with accuracy and timeliness while ensuring compliance with legislation and Council policies.