Rates & Billing Specialist — Collections & Receivables

City of Playford; Adelaide; On-site; AUD 65,000 - 90,000; Full time

Job summary

The City of Playford is seeking an experienced Rates or Collections Officer to join the Rates team in a full-time, ongoing role in Adelaide. You will support debt recovery, processing of rate notices, and customer service for ratepayers.

The role focuses on data accuracy and timely billing, with opportunities to contribute to continuous improvement within the financial services department. As part of a collaborative council environment, you will manage enquiries, coordinate receivables, and

Qualifications

• Experience in rates/collections or debt recovery is desirable.
• Strong data accuracy and attention to detail.
• Excellent written and verbal communication with customers.

Responsibilities

• Support debt recovery efforts and coordinate receivables.
• Process rate notices and maintain accurate billing records.
• Provide frontline customer service to ratepayers and respond to enquiries.
• Contribute to continuous improvement within the financial services department.

Skills

Debt recovery

Customer service

Data accuracy

Receivables management

Job description

The City of Playford is seeking an experienced Rates or Collections Officer to join the Rates team in a full-time, ongoing role in Adelaide. You will support debt recovery, processing of rate notices, and customer service for ratepayers.

The role focuses on data accuracy and timely billing, with opportunities to contribute to continuous improvement within the financial services department. As part of a collaborative council environment, you will manage enquiries, coordinate receivables, and