Rail Operations & Change Manager

Ugl Pty Limited; Central Coast Council; On-site; AUD 140,000 - 170,000; Full time

Job summary

UGL Pty Limited is seeking an Operational Support Manager in Kangy Angy, NSW to lead governance, reporting and change management for the NSW Passenger fleet. The role partners with customers, ops leaders and technical specialists to drive performance and safety in a complex rail environment.

This permanent full-time position focuses on operational governance, continuous improvement and collaboration with maintenance, engineering and project teams to deliver reliable rail services.

Qualifications

• Experience in rail or passenger transport operations.
• Proven leadership of diverse teams.
• Strong continuous improvement mindset and stakeholder management.
• Ability to drive collaboration and accountability.

Responsibilities

• Lead governance and customer reporting activities.
• Manage customer and stakeholder relationships.
• Oversee incident reporting and attribution management processes.
• Drive operational excellence and continuous improvement initiatives.
• Support strategic projects and engineering change requests.
• Collaborate with maintenance, engineering and project teams to meet performance goals.

Skills

Leadership

Stakeholder engagement

Continuous improvement

Collaboration

Accountability

HSSE documentation

Return-to-work

Safety culture

Risk monitoring

Job description

UGL Pty Limited is seeking an Operational Support Manager in Kangy Angy, NSW to lead governance, reporting and change management for the NSW Passenger fleet. The role partners with customers, ops leaders and technical specialists to drive performance and safety in a complex rail environment.

This permanent full-time position focuses on operational governance, continuous improvement and collaboration with maintenance, engineering and project teams to deliver reliable rail services.