Quality Support Officer

Arcare Aged Care; Williamstown; On-site; AUD 75,000 - 95,000; Full time

Benefits offered by this job

Above Award Rates

Employee discounts: Apple, Samsung,旅行等

Uniform allowance

Meals and shift allowances

Paid training and development days

Reward and recognition programs

Employee Assistance Program

Job summary

Arcare Aged Care in Williamstown, VIC, seeks a Quality Support Officer for a full-time role. You will support residence managers, maintain systems and contribute to accreditation readiness.

With current AHPRA registration, you will apply knowledge of aged care standards, coach staff, and drive continuous improvement across the organisation.

Qualifications

• Current AHPRA registration as a Registered Nurse.
• Knowledge of the Aged Care Act, Standards, Guidelines and Regulations.
• Adaptable, passionate and willingness to learn.
• Collaborative and skilled at teamwork.
• Friendly and effective communication abilities.

Responsibilities

• Support residence managers in maintaining systems and processes.
• Accurate auditing and timely reporting to leadership on governance and client safety.
• Contribute to quality improvement processes at Arcare.
• Assist residence managers with accreditation preparation by the Quality Agency.
• Provide staff education on accreditation standards and quality issues.
• Mentor managers and staff in understanding aged care quality and compliance.

Skills

AHPRA RN registration

Aged Care Act knowledge

Adaptable and eager to learn

Collaborative teamwork

Clear communication skills

Job description

Quality Support Officer - Full-time Role- Victoria

• Full Time Hours 9am - 5pm
• Registered Nurse with current AHPRA Registration
• Promotes and Supports a Healthy Work-Life Balance
• Opportunities for Professional Development and Career Progression

About Arcare

As one of Australia's leading aged care providers, we have 50 residences in QLD, NSW, and VIC, with more on the way! Our core focus is the relationship between residents, colleagues, and family members, with our residents and team at the heart of what we do.

Backed by a dedicated team of over 7000 employees, we strive to uphold our core values of Relationships, Uniqueness, Partnerships, and Flexibility, earning us a reputation that speaks for itself.

• Above Award Rates
• Significant employee discounts for Apple, Samsung, Travel, Health Insurance, Gyms & much more
• Allowances: Uniform, meals, shift and public holidays
• Paid Training and Development days
• Reward & Recognition programs
• Employee Assistance Program

About The Role

This is an excellent opportunity to join a company that values its team members, offers a supportive working environment, and has a genuine desire to develop its people.

Your Primary Functions Will Be

• Support role to residence managers in ensuring systems and processes are maintained.
• Accurate auditing and reporting to Residence Managers, Regional Operational Managers, State Operation Managers the General Manager Clinical Governance and Client Safety is conducted in a timely manner.
• Contribute to the quality improvement processes at Arcare.
• Assist residence managers and other in preparation for accreditation visits by the Quality Agency.
• Provide education to staff as appropriate regarding the accreditation standards and other quality issues.
• Act as a mentor to managers and staff in developing their understanding of aged care quality and compliance.

Skills & Experience

• Current AHPRA Registration as a Registered Nurse.
• Knowledge of Aged Care Act, Standards, Guideline and Regulations.
• Adaptable, passionate and willingness to learn.
• Collaborative and skilled at teamwork.
• Friendly and effective communication abilities.

Arcare values diversity within our workforce and is an equal opportunity employer.

Quality Support Officer • Williamstown, SA, AU